ASHLEY DOWD-ROSALES
Lockport,IL
Summary
Capable of taking initiative and successfully solving problems, meeting and/or exceeding employer and customer expectations. Excellent communication, interpersonal and organizational skills. Committed to helping others and being flexible in the workplace.
Overview
9
9
years of professional experience
Work History
Account Manager
Team Focus Counseling LLC
Media, PA
10.2022 - Current
- Successfully converted longer form content (blogs, podcasts, etc.) into micro content suitable for each social media channel
- Curated content calendars across all brands and social media platforms and grew the organic following on all channels
Billing Manager
Team Focus Counseling LLC
Remote
03.2020 - Current
- Processing claims for six insurance companies
- Data entry of the completed clients
- Customer service of day to day mental health private practice
- Ensuring accounts are accurately billed and processed
Owner/Developer
Lovely's Body Care
03.2019 - Current
- Making and distributing body products from scratch
- Purchasing supplies when needed
- Communicating with customers on a daily basis via social media, phone, and events
- Creating for social media along with daily marketing for the business
Garnishment Specialist
Brilliant Financial
Lisle, IL
09.2017 - 10.2018
- Garnishment entries daily-child supports, creditors, taxes and student loans
- Research garnishments for employees, courts and creditors
- Communicate via phone and emails with vendors about garnishment questions
- Research refunds or any incorrect checks that are returned
Payroll Specialist
Robert Half
Bolingbrook, IL
10.2016 - 01.2017
- Data entry for timesheets (missed clock sheets)
- Process payroll (1000+ employees)
- Run/audit reports before and after payroll
- Problem solve any of the payroll issues for employees
- Communicate via email and phone to employees when needed
- Process any manual checks
Payroll Specialist
Aerotek
Downers Grove, IL
10.2015 - 10.2016
- Main point of contact for Biweekly payroll for 7 cities within Washington and Oregon
- Process manual checks
- Import and export from Horizon to UltiPro
- Data entry for union and nonunion employees
- Problem solve payroll discrepancies via phone and email
- Run and validate payroll reports for SOX Compliance
Education
B.A - Business Administration
Ashford University
01.2011
A.S. - Early Childhood Education
College of Dupage
01.2006
Skills
- SAP
- Kronos
- UltiPro
- Oracle
- Horizon
- Ceridian
- ADP
- Payroll
Timeline
Account Manager
Team Focus Counseling LLC
10.2022 - Current
Billing Manager
Team Focus Counseling LLC
03.2020 - Current
Owner/Developer
Lovely's Body Care
03.2019 - Current
Garnishment Specialist
Brilliant Financial
09.2017 - 10.2018
Payroll Specialist
Robert Half
10.2016 - 01.2017
Payroll Specialist
Aerotek
10.2015 - 10.2016
B.A - Business Administration
Ashford University
A.S. - Early Childhood Education
College of Dupage
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