Healthcare professional with strong foundation in home health case management. Proven ability to develop and implement patient care plans, ensuring optimal outcomes. Team-oriented and adaptable, with effective communication and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health RN Case Manager
Comfort Care Home Health LLC/Aveanna Healthcare
09.2021 - Current
Managed complex caseloads efficiently by prioritizing tasks, delegating responsibilities to support staff, and maintaining detailed records.
Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
Reduced hospital readmissions through diligent monitoring of patients' progress and timely interventions in-home settings.
Promoted a safe living environment for patients by conducting thorough home safety evaluations and recommending necessary modifications or equipment upgrades.
Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
Increased patient satisfaction by providing compassionate care, addressing concerns, and advocating for their needs.
Mentored new RNs entering the field of home health case management fostering a supportive learning environment for professional growth.
Enhanced patient outcomes by developing personalized care plans and coordinating interdisciplinary team collaboration.
Registered Nurse
USA Health University Hospital
06.2020 - 08.2021
Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
Customer Service Representative
Pizza Hut
04.2018 - 07.2019
Worked effectively in a team by cooperating with and listening to other team members.
Maintained focus on customer needs.
Demonstrated strong active listening and conversational abilities as a customer service representative.
Crew Trainer
McDonald's
12.2015 - 09.2017
Demonstrated empathy and sensitivity to individual differences by responding to customer needs.
Established strong leadership skills by training new employees.
Demonstrated problem solving capability by finding accurate solutions to conflicts.
Education
Bachelor of Science - Nursing
University of South Alabama
Mobile, Alabama
05.2020
Skills
Compassionate patient care
Strong communication skills
HIPAA compliance
Clinical assessment
Multidisciplinary team collaboration
Patient and family education
Patient care planning
Wound care management
OASIS proficiency
Certification
Alabama Registered Nurse- 2020
References
Dana Gaucher RN PCC
Aveanna Home Health- Mobile
Dana.Gaucher@aveanna.com
(251)751-2529
Awards
Dean’s List- Fall 2016, Spring 2017, Fall 2017, Interprofessional Education Collaboration (IPEC)- Fall 2019, Best Peer Selected Poster- IPEC- Fall 2019
Community Involvement
Project Homeless Connect- January 2020
Affiliations
National Society of Collegiate Scholars- February 2017- Present
Phi Eta Sigma Honor Society- April 2017- Present
Golden Key International Honor Society- February 2018- Present