Ashley Dubishar
Amana
Summary
Energetic server with a background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques, and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences. With expertise in task prioritization and exceptional customer service. Demonstrated success in improving guest experiences and training team members. Eager to leverage strong interpersonal skills to drive service excellence. Skilled at welcoming guests, maintaining entrances, and balancing server loads to optimize operations. Collaborative, hardworking, and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
6
6
years of professional experience
Work History
Server
Ronneburg Restaurant
Amana
04.2021 - Current
- Provided friendly and efficient service to enhance guest dining experiences.
- Maintained cleanliness and organization of dining area throughout service shifts.
- Assisted guests with menu selections and answered questions about food offerings.
- Trained new servers on restaurant protocols and customer service standards.
- Managed multiple tables while prioritizing guest needs during busy shifts.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
- Handled customer feedback promptly to resolve issues and improve satisfaction.
- Implemented feedback from customers to improve service quality and menu offerings.
Dishline/Busser
Ronneburg Restaurant
Amana
07.2019 - 04.2021
- Maintained cleanliness of dining areas, ensuring a welcoming atmosphere.
- Collaborated with kitchen staff to restock supplies as needed during service.
- Supported team members during busy shifts to enhance service flow.
- Monitored guest needs and communicated requests to the serving team promptly.
- Maintained a friendly attitude towards customers at all times.
- Took initiative to help others whenever necessary.
- Maintained cleanliness of restaurant dining area throughout shift.
Education
High School Diploma -
Prairie High School
Cedar Rapids, IA05-2023
Some College (No Degree) - Associates of Science/Veterinary Technician
Kirkwood Community College
Cedar Rapids, IASkills
- Friendly and approachable
- Hard-working and helpful with customers
- Service efficiency
- Active listening
- Memorization
- Positive guest interactions/relations
- Professional appearance
- Strong work ethic
- Performance improvement
- Task prioritization
- Works well with co-workers
- Exceptional customer service
Timeline
Server
Ronneburg Restaurant
04.2021 - Current
Dishline/Busser
Ronneburg Restaurant
07.2019 - 04.2021
High School Diploma -
Prairie High School
Some College (No Degree) - Associates of Science/Veterinary Technician
Kirkwood Community College