Ashley Dugan
Carmel,IN
Summary
Seasoned Sales Representative with exceptional success in B2B and B2C sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
15
15
years of professional experience
Work History
Senior Mortgage Loan Originator
Fancher Mortgage/GVC Mortgage
2020.01 - Current
- Main focus is to provide borrowers with best possible service and education to homeownership
- Analyzed loan applications and credit reports to determine loan eligibility and risk level
- Explained different types of loans pertaining to client situations
- Developed and maintained relationships with customers, lenders and other third parties
Project Manager
Crescent Electric Supply Co
2016.04 - 2019.01
- Collect and analyze quotations data to determine patterns of success or failure.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Identified plans and resources required to meet project goals and objectives.
Field Sales Coordinator
Hologic, Inc
2013.10 - 2016.04
- Supported both sales and clinical team with various sales improvement strategies for a minimally invasive breast biopsy medical device market
- Kept detailed records of sales and customer information in CRM software and updating database
- Improved productivity by increasing customer communication and responding to feedback.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Prepared pricing strategies for current customers to enhance sales and increase profitability to secure long-lasting relationships.
- Created effective marketing and trade show material to educate and engage prospective clients in the device industry.
Dental Treatment Coordinator
Pure Zen Dentistry
2009.03 - 2013.10
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures
- Provided excellent customer service to create positive experiences and build patient trust whiling adhering to strict HIPAA guidelines.
- Understood dental terminology and insurance breakdowns to communicate with external parties.
- Handled patient complaints quickly and professionally to restore patient confidence and ensure retention.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
Education
Bachelor of Science - Business Administration
Indiana Wesleyan University
Indianapolis, IN12.2007
Associate of Science - Dental Assisting
Kaplan University
Indianapolis, IN07.2001
Skills
- Negotiation Tactics
- Sales Development & Marketing Strategies
- Client Account Management
- Sales Forecasting
- Creative Solutions & Conflict Management
- Project Management
- Processes and Procedures
- Debt Ratios
Timeline
Senior Mortgage Loan Originator
Fancher Mortgage/GVC Mortgage
2020.01 - Current
Project Manager
Crescent Electric Supply Co
2016.04 - 2019.01
Field Sales Coordinator
Hologic, Inc
2013.10 - 2016.04
Dental Treatment Coordinator
Pure Zen Dentistry
2009.03 - 2013.10
Bachelor of Science - Business Administration
Indiana Wesleyan University
Associate of Science - Dental Assisting
Kaplan University
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