Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashley Dunsford

Century

Summary

I am an experienced professional with a strong background in leadership, problem-solving, and community relations developed through my role as an Administrative Dean at the middle school level. In this position, I have worked closely with students, families, and staff to resolve complex situations, analyze information, and make fair, informed decisions while maintaining a calm and solutions-focused approach.

My educational background in Educational Psychology has strengthened my ability to assess situations objectively, understand different perspectives, and communicate clearly during challenging circumstances. These skills have been essential in evaluating incidents, reviewing documentation, and determining appropriate outcomes while maintaining professionalism and empathy.

Throughout my career in education, I have developed strong investigative, organizational, and documentation skills. I regularly review reports, gather statements, analyze facts, and make decisions based on evidence and policy. This experience has sharpened my attention to detail and my ability to manage sensitive situations with accuracy and integrity—skills that translate well to the field of insurance adjusting.

I have also built extensive experience in community relations and professional leadership, working with diverse stakeholders and managing high-pressure situations with professionalism and fairness. My ability to communicate clearly, maintain thorough records, and navigate complex cases has prepared me to transition successfully into insurance adjusting.

As I pursue a career in the insurance industry, I bring a strong foundation in investigation, conflict resolution, documentation, and decision-making. I am motivated to apply these transferable skills to help clients navigate claims efficiently while ensuring fair, accurate, and timely outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Administrative Dean

Escambia County Public Schools
Bratt, FL
02.2023 - Current
  • Analyzed institutional data to drive improvements in academic performance and resource allocation.
  • Facilitated data-driven decision making by utilizing assessment tools to evaluate program effectiveness and identify areas for improvement.
  • Streamlined administrative processes for increased efficiency, resulting in reduced workload for faculty members.
  • Served as an advocate for departmental needs by effectively communicating with upper-level administration, securing resources necessary for continuous growth and improvement.
  • Led student engagement initiatives to enhance campus community involvement.
  • Collaborated with faculty to support student success programs and resources.
  • Oversaw crisis intervention strategies to address student welfare and safety concerns.
  • Mentored staff in effective communication techniques for conflict resolution.
  • Oversaw disciplinary processes with fairness and consistency while adhering to institutional policies.
  • Served as a liaison between students, parents, faculty, and administration to facilitate communication and resolve conflicts.
  • Promoted a positive campus culture by fostering collaboration among faculty, staff, and students.
  • Provided leadership in crisis management situations, ensuring the safety and well-being of all community members.
  • Established and enforced clear school-wide disciplinary procedures to protect students and staff.
  • Partnered with senior administration to create cohesive vision, balancing structure and creative expression to drive productive student learning.
  • Backed up instructors in handling disruptive students and implemented fair protocols to resolve situations.
  • Organized individualized behavior improvement plans for students struggling with compliance.

ESE Teacher

Escambia County Public Schools
Bratt, FL
03.2021 - Current
  • Developed individualized education plans aligning with state standards for diverse learning needs.
  • Implemented evidence-based instructional strategies to enhance student engagement and academic performance.
  • Collaborated with multidisciplinary teams to assess student progress and adjust interventions accordingly.
  • Utilized assistive technology tools to support students with special needs in mainstream classrooms.
  • Established positive relationships with families to facilitate communication and support student success.
  • Monitored behavioral interventions, ensuring consistent application of strategies across all settings.
  • Advocated for resources and support services, enhancing educational opportunities for students with disabilities.
  • Served as a mentor and role model for fellow teachers seeking guidance in working with ESE students.
  • Collaborated with other ESE teachers to develop and implement best practices for special education instruction.
  • Demonstrated flexibility by adapting teaching methods based on the unique strengths and challenges of each student.

Small Business Owner

MaggyLaine Clothing
Century, FL
03.2013 - 03.2021
  • Developed and implemented marketing strategies to increase brand awareness and customer engagement.
  • Managed daily operations, ensuring efficient inventory control and product availability.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking.
  • Created an online presence through social media platforms to drive sales and customer interaction.
  • Analyzed sales data to identify trends, adjust product offerings, and optimize pricing strategies.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.

Education

Master of Science - Educational Psychology: Community Care And Counsel

Liberty University
Virginia

Master of Science - Educational Psychology

Kaplan University
Davenport, IA
08-2016

Bachelor of Science - Psychology

Kaplan University
Davenport, IA
08-2014

Skills

  • Crisis management
  • Multicultural competence
  • Planning and coordination
  • Database administration
  • Teamwork and collaboration
  • Problem-solving
  • Excellent communication
  • Organizational skills
  • Active listening
  • Adaptability and flexibility

Certification

6-20 Registered Claims Adjuster

Timeline

Administrative Dean

Escambia County Public Schools
02.2023 - Current

ESE Teacher

Escambia County Public Schools
03.2021 - Current

Small Business Owner

MaggyLaine Clothing
03.2013 - 03.2021

Master of Science - Educational Psychology: Community Care And Counsel

Liberty University

Master of Science - Educational Psychology

Kaplan University

Bachelor of Science - Psychology

Kaplan University