Ashley Dwyer
Shabbona,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Warehouse Worker
3M
05.2010 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Unpacked and repacked items in different quantities and configurations for shipment.
Warehouse Lead
3M
08.2018 - 09.2022
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Oversaw daily operations and shipping and handling processes.
- Collaborated with other departments to address any issues or discrepancies in orders, ensuring smooth communication across teams.
- Ensured timely order fulfillment by closely monitoring shipping schedules.
- Managed resource allocation and scheduling of employees.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
- Interacted with guests in friendly and knowledgeable way.
- Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Fast Food Worker
KFC/ Long John Silver
10.2005 - 04.2010
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Processed orders on POS system and accepted cash and charge payments.
- Upheld health and safety standards by regularly cleaning cooking equipment, utensils, and surfaces throughout the establishment.
- Made change and returned correct cash and coin to patrons.
- Checked equipment for proper temperatures to keep food safe for consumption.
- Supported kitchen staff by washing dishes promptly after use, allowing chefs more time to focus on preparing meals.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Assistant Manager
KFC/ Long John Silver
05.2006 - 04.2007
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Kaneland High School
Maple Park, IL06.2007
Skills
- Self-Motivated and Disciplined
- Punctual and Dependable
- Willing to Learn
- Clear Communication
- Attention to Detail
- Warehouse Operations
- Heavy Equipment Operation
- Deadline Adherence
Timeline
Warehouse Lead
3M
08.2018 - 09.2022
Warehouse Worker
3M
05.2010 - Current
Assistant Manager
KFC/ Long John Silver
05.2006 - 04.2007
Fast Food Worker
KFC/ Long John Silver
10.2005 - 04.2010
High School Diploma -
Kaneland High School