Ashley Eads
Sonora,CA
Summary
Certified Medical Assistant with a proven track record at MACT Health Board, showcasing expertise in phlebotomy/Immunization techniques and exceptional patient care. Leveraged strong organizational skills and clinical knowledge to enhance patient satisfaction and efficiency. Adept at fostering team collaboration and streamlining workflow, significantly contributing to a positive healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
MACT Health Board
Sonora, California
08.2022 - Current
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Responded to patient callbacks and phone-in prescription refill requests.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Assessed, documented, and monitored vital signs for patients within outpatient setting.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Cleaned and maintained medical equipment following procedures and standards.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Prepared treatment rooms for patient examinations.
- Changed dressings on wounds to prevent infection and check for healing.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Positioned patients properly during examination or treatment for comfort and safety.
- Administered medications under physician's supervision.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Incorporated outside records into charts and EHR.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Documented notes during patient visits.
- Administered injections under the direction of a physician or nurse practitioner.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Operated equipment and machinery according to safety guidelines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
- Operated a variety of machinery and tools safely and efficiently.
Medical Assistant
Adventist Health Sonora
Sonora, California
11.2021 - 08.2022
- Measured vital signs and took medical histories to prepare patients for examination.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Changed dressings on wounds to prevent infection and check for healing.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Provided assistance to medical staff in performing minor surgical procedures.
- Collected samples from patients for laboratory testing purposes.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Processed orders for medical supplies and lab equipment.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Explained treatment procedures and physicians' instructions.
- Incorporated outside records into charts and EHR.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Documented notes during patient visits.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Handled general office duties to support administrative staff during peak hours.
- Positioned patients properly during examination or treatment for comfort and safety.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
CNA
Oak Terrace Memory Care
Soulsbyville, CA
06.2021 - 11.2021
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Administered medications and educated patients and families on correct at-home administration.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
- Reported changes in patient conditions to registered nurse or physician.
- Supported non-ambulatory residents in range of motion exercises.
- Planned and served meals and snacks to patients according to prescribed diets.
- Facilitated communication between patients, family members, and healthcare professionals.
- Documented activities and recorded information in EMR system.
- Answered patient call signals and signal lights to determine patients' needs.
- Reminded patients to take prescribed medications or nutritional supplements.
- Conducted patient education on health maintenance and disease prevention.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted residents in preparing for activities and social programs.
- Used mobility devices to transport patients.
- Answered patient call lights promptly and responded to requests appropriately.
- Provided physical support to assist patients with bathing, dressing and toileting.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Administered medications under supervision of a licensed nurse.
- Helped residents walk with or without self-help devices.
- Monitored food intake and output as directed by nursing staff.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Observed and reported unusual symptoms and changes to charge nurse.
Housekeeper
Yosemite Pines
Groveland, CA
02.2016 - 07.2018
- Waxed and polished wood furnishings to restore faded appearance.
- Responded to requests from guests regarding housekeeping needs.
- Assisted in laundry services including washing, drying, and folding linens.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Maintained and organized cleaning supplies stock.
- Observed proper use of chemicals when cleaning various surfaces.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Swept and damp-mopped private stairways and hallways.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Disinfected telephones, light switches and other frequently touched objects.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Inspected furniture for damage or stains in between guest stays.
- Interacted pleasantly with clients and guests when performing daily duties.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Changed bed linens and towels, tidied up rooms.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Organized closets with hangers for guests' clothing items.
- Reported any maintenance issues or damage to supervisors immediately.
- Emptied trash receptacles throughout the property.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Ensured that all health standards were met during cleaning operations.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Used cleaning chemicals following proper guidelines.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Returned rooms to occupant-ready status to satisfy future guests.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Followed safety procedures when handling hazardous materials.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Reported damage or theft of hotel property to management.
- Provided information about hotel services upon request from guests.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Communicated with maintenance team on damages to repair.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Sanitized all areas of the hotel lobby and public restrooms.
Staff Member
Leland Snow Play
Strawberry, CA
12.2016 - 01.2018
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Monitored weather conditions throughout the day for potential changes in temperature or precipitation.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Assisted in the installation of temporary lighting systems around large piles of snow that may be hazardous at night.
- Packed boxes and stock using organizational guidelines.
- Responded quickly to emergency requests for snow removal during inclement weather events.
- Followed all safety protocols including wearing personal protective equipment such as face masks, gloves and goggles when necessary.
- Managed time efficiently in order to meet deadlines set forth by clients or supervisors.
- Maintained a clean work environment by sweeping up residual snow after shoveling was complete.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Cleared ice patches with salt or sand to ensure safe footing for pedestrians.
- Provided excellent customer service by being courteous and professional at all times.
- Inspected tools and equipment prior to use to ensure proper functioning.
- Stacked piles of snow at least 10 feet away from buildings in order to prevent water damage or flooding when temperatures rise.
- Ensured that all walkways were cleared promptly following each storm event so that pedestrians could move safely around town.
- Shoveled snow from sidewalks, pathways and driveways of residential homes and commercial businesses.
- Worked effectively in team environments to make the workplace more productive.
Education
PMA -
Institute Of Technology
Modesto, CA01.2025
GED -
Tuolumne Learning center
Sonora, CA03.2018
Skills
- Intramuscular Injections
- Subcutaneous Injections
- Intradermal Injections
- Blood pressure
- Pulse
- Respirations
- Urinalysis
- Blood Draws with syringe, vacuum, and butterflies
- Charting
- Height/Weight readings
- (BLS) CPR/AED Certified
- Electrocardiogram
- Surgical/Pap tray set up
- Patient positioning
- CPT/ICD coding
- Safety Customer service
- Knowledge of safety and sanitation
- Organization and clinical skills
- Good communication skills
- Active listener
- Leadership
- Problem solving
- Time management
- Inventory and supply management
- Clinical applications
- HIPAA protocols
- HIPAA compliance
- Inventory management
- Sterilization techniques
- Wound care
- Problem-solving
- Medical terminology
- Patient care
- Team collaboration
- Basic life support
- Telephone etiquette
- Blood pressure measurement
- Infection control
- Multitasking and organization
- Healthcare procedures
- Medication administration
- Vital sign monitoring
- Phlebotomy techniques
- Workflow organization
- Injection administration
- Attention to detail
- Specimens collection and processing
- Verbal and written communication
Certification
Certified Medical Assistant
Timeline
Certified Medical Assistant
MACT Health Board
08.2022 - Current
Medical Assistant
Adventist Health Sonora
11.2021 - 08.2022
CNA
Oak Terrace Memory Care
06.2021 - 11.2021
Staff Member
Leland Snow Play
12.2016 - 01.2018
Housekeeper
Yosemite Pines
02.2016 - 07.2018
PMA -
Institute Of Technology
GED -
Tuolumne Learning center