Ashley Eagon Vasquez
Longhorn Steakhouse
Antioch,IL
7
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server
7 Months- Entered food and beverage orders accurately using POS systems and handheld devices
- Managed section prioritization to balance wait times, service flow, and customer satisfaction
- Trained new servers on menu knowledge, POS procedures, and guest service standards
- Communicated special requests and allergy concerns clearly between guests, kitchen, and bar staff
- Assisted with closing duties, including cash handling, side work, and dining room reset
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server / Bartender
1 Year 9 Months- Trained new servers and bartenders on drink preparation, service standards, and point-of-sale procedures.
- Managed guest orders accurately while balancing dining room, bar, and table service demands.
- Recommended beverages and menu pairings to improve guest experience and increase sales.
- Coordinated with kitchen staff to resolve timing issues and maintain smooth service flow.
- Resolved guest concerns promptly, maintaining professionalism during high-volume shifts.
- Enforced responsible alcohol service practices and supported compliance with age-verification requirements.
Server
1 Year- Delivered attentive guest service and maintained strong dining room flow during peak rushes.
- Entered accurate orders in POS system and coordinated timing with kitchen and service staff.
- Resolved guest concerns promptly, preserving positive dining experiences and repeat business.
- Processed payments accurately, handled cash transactions, and closed checks with minimal errors.
- Monitored floor operations and supported team communication to improve overall service consistency.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
5 Months- Managed table sections efficiently, balancing pacing, cleanliness, and timely refills.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Stocker / Customer Service
1 Month- Coordinated replenishment across sales floor and backroom to maintain accurate, guest-ready inventory.
- Unloaded freight, sorted merchandise, and prioritized stock placement for efficient floor recovery.
- Monitored inventory locations using handheld scanners to reduce misplacement and support accurate restocking.
- Executed zoning routines to keep shelves organized, product facings aligned, and aisles presentation-ready.
- Inspected incoming merchandise for damage, shortages, and labeling errors before distribution to departments.
- Answered customer questions and provided detailed product information.
Server / Service Assistant
4 Months- Delivered food and beverages efficiently while maintaining table readiness and guest satisfaction.
- Supported team flow by communicating order updates and prioritizing timed course delivery.
- Trained new servers on service standards, POS procedures, and guest interaction expectations.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier / Customer Service
8 Months- Processed cash, card, and mobile payments accurately at point-of-sale terminals.
- Scanned merchandise efficiently while verifying prices, coupons, and promotional discounts.
- Balanced register drawers and reported discrepancies following cash handling procedures.
- Assisted customers with returns, exchanges, and purchase corrections at checkout.
- Reinforced loss-prevention practices by verifying payment methods and monitoring suspicious activity.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
Education
High School Diploma
GED Coursework
Skills
Hospitality expertise
Cash management
Point of sale operation
Sales strategies
High-volume service
Safe food handling
Multitasking efficiency
Cash handling
Inventory management
Strong work ethic
Reliable and responsible
Warm and friendly
Timeline
Server
Longhorn Steakhouse
03.2026 - CurrentRead More
Server / Bartender
Rivalry Ale House
05.2024 - 02.2026Read More
Server
Cheddar's Scratch Kitchen
02.2023 - 07.2023Read More
Server
Timothy O'Toole's Pub
01.2023 - 01.2024Read More
Stocker / Customer Service
Target
11.2022 - 12.2022Read More
Server / Service Assistant
Red Robin
05.2022 - 09.2022Read More
Cashier / Customer Service
Walmart
03.2020 - 11.2020Read More
College of Lake County
GED Coursework
Read More
Antioch Community High School
High School Diploma
Read More
Personal Information
Authorized to work in the U.S. for any employer