Summary
Overview
Work History
Education
Skills
Languages
Timeline
Barista

Ashley Eberhardy

Rogers,USA

Summary

Professional, skilled in training and coaching teams of people. Provides exceptional customer service with a strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, training, memorization, and shift management, with a friendly and approachable demeanor.

Overview

5
5
years of professional experience

Work History

Barista

7Brew Coffee
10.2022 - Current
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Traveled to different states to train teams of new hires for brand new 7brew stands.
  • Trained new employees in groups and in one-on-one scenarios.
  • Customized training strategies based on individual barista knowledge, experience, and strengths.
  • Increased employee retention by fostering a positive, supportive work atmosphere that introduced 7brew culture.
  • Promoted upselling techniques among baristas for increased sales of add-on items and specialty drinks.
  • Managed cash register transactions efficiently while adhering to company policies regarding cash handling procedures.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Taught proper procedures and strategies for success to new employees.

Chick-Fil-A Team Leader

Chick-fil-A, Inc.
07.2020 - 10.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.

Walmart Stocker

Walmart
07.2021 - 08.2021
  • Temporary employment during a renovation
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Education

Associates of Arts - College Degree

NorthWest Arkansas Community College
Bentonville, AR
05.2022

Associate of liberal Arts and Sciences - College Degree

NorthWest Arkansas Community College
Bentonville, AR
05.2022

General Studies - Certificate

NorthWest Arkansas Community College
Bentonville, AR
05.2022

High school diploma - undefined

Rogers Heritage High School
Rogers, AR
05.2022

Skills

  • Barista Experience
  • Microsoft Powerpoint
  • POS
  • Microsoft Word
  • Shift Management
  • Food Service
  • Time management
  • Coffee experience
  • Food Handling
  • Communication skills
  • Food Safety
  • Customer service
  • Cleaning Experience
  • Cashiering
  • Microsoft Outlook
  • Microsoft Office
  • Friendly and outgoing
  • Team leadership
  • New hire training
  • Team collaboration

Languages

English - Fluent

Timeline

Barista

7Brew Coffee
10.2022 - Current

Walmart Stocker

Walmart
07.2021 - 08.2021

Chick-Fil-A Team Leader

Chick-fil-A, Inc.
07.2020 - 10.2022

Associate of liberal Arts and Sciences - College Degree

NorthWest Arkansas Community College

General Studies - Certificate

NorthWest Arkansas Community College

High school diploma - undefined

Rogers Heritage High School

Associates of Arts - College Degree

NorthWest Arkansas Community College

Similar Profiles

CREATE PROFILE
Ashley Eberhardy