Ashley Edmonson
Mabelvale,AR
Summary
Dynamic Administrative Executive with a proven track record at SVC Coding, excelling in document management and problem-solving. Enhanced workflow efficiency through process improvements and developed training materials that streamlined onboarding. Adept at multitasking and fostering team collaboration, ensuring high-quality service delivery and client satisfaction.
Offering blend of administrative and organizational skills, eager to learn and develop within office environment. Brings foundation in time management and task prioritization, with ability to quickly grasp new software and office systems. Ready to use and develop communication and organizational skills in any role.
Overview
3
3
years of professional experience
Work History
Administrative Executive
SVC Coding
Little Rock, AR
11.2024 - Current
- Coordinated scheduling and appointments to streamline daily operations.
- Managed correspondence and maintained organized filing systems for efficient information retrieval.
- Assisted in the preparation of reports, ensuring data accuracy and consistency.
- Utilized office software to create documents, spreadsheets, and presentations for team use.
- Supported team members by providing administrative assistance during projects and meetings.
- Implemented process improvements that enhanced workflow efficiency within the office environment.
- Collaborated with cross-functional teams to ensure effective communication and project coordination.
- Answered phone politely and courteously.
- Offered administrative support to department managers.
- Organized and maintained files, correspondence, records and other documents.
- Assisted in recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks to identify top candidates.
- Developed comprehensive training materials for new employees to ensure smooth onboarding experiences.
- Provided exceptional customer service to clients and stakeholders through timely responses and effective problem-solving strategies.
- Coordinated company events and conferences, managing all logistical aspects from planning to execution.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Volunteered to help with special projects of varying degrees of complexity.
Direct Care Supervisor
Integrity Inc.
Little Rock, AR
10.2022 - 11.2025
- Supervised direct care staff to ensure high-quality service delivery and compliance with care standards.
- Developed and implemented individualized care plans based on patient needs and preferences.
- Conducted regular training sessions for staff, enhancing team skills and knowledge of best practices.
- Monitored patient progress and adjusted care strategies accordingly to optimize outcomes.
- Evaluated staff performance through regular assessments, providing constructive feedback for improvement.
- Managed scheduling and resource allocation to maintain efficient operations within the facility.
- Implemented quality assurance measures, ensuring adherence to regulatory requirements and organizational policies.
- Ensured regulatory compliance by maintaining accurate documentation and adhering to established policies.
- Improved overall patient outcomes with consistent monitoring and timely interventions.
- Reviewed incident reports promptly, taking corrective action when needed to ensure lessons learned were utilized effectively moving forward.
- Facilitated smooth transitions during shift changes, ensuring continuity of care for clients.
- Reduced client complaints by implementing effective communication strategies among team members.
- Developed strong relationships with clients'' families, addressing concerns and providing updates on progress.
- Enhanced client satisfaction by providing individualized care plans tailored to their specific needs.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Communicated with patients, ensuring that medical information was kept private.
Education
High School Diploma -
Bryant High
Bryant, AR05-2019
Skills
- Verbal communication
- File organization
- Scheduling appointments
- Document management
- Calendar management
- Report preparation
- Meeting planning
- Teamwork
- Multitasking and time management
- Fast learner
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Team collaboration
- Customer and client relations
- Document and file management
- Decision-making
- Relationship building
- Office administration
- Task prioritization
- Office management
- Self motivation
- Client relations
- Conflict resolution
- Scheduling and calendar management
- Employee communications
- Scheduling
- Adaptability
- Project planning
Timeline
Administrative Executive
SVC Coding
11.2024 - Current
Direct Care Supervisor
Integrity Inc.
10.2022 - 11.2025
High School Diploma -
Bryant High