Ashley Eggleston

• Answered phones using multi-line system and transferred calls to appropriate parties.
• Greeted visitors and patients pleasantly to instill warm and inviting atmosphere.
• Maintained office cleanliness and organization to promote productivity and positive customer experience.
• Assisted business leaders with resolving conflicts among employees and improving associated policies.
• Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
• Researched issues regarding billing and resolved problems to maintain customer satisfaction.
• Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
• Stayed calm under pressure to and successfully dealt with difficult situations.
• Applied administrative knowledge and courtesy to explain procedures and services to patients.
• Greeted and assisted patients with check-in procedures.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Delivered top-notch administrative support to office staff, promoting excellence in office operations.
• Screened telephone calls and inquiries and directed as appropriate.
• Managed inventory and maintenance schedules.
• Organized both physical and digital files and updated reports
• Made travel arrangements for employee jobs
• Prepared payroll documents and maintained databases for financial offices.
• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Checked personal and professional activities to remind employer of priority tasks and deadlines.

General Studies

• Extracurricular Activities: power lifting, cheerleading, band, wood shop