Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
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Ashley Elane

Chicago,IL

Summary

Dynamic marketing and communications professional with a proven track record in client acquisition, brand visibility, and stakeholder engagement. Achieved significant results, including a 32% increase in client engagement and a 40% boost in digital reach through innovative, targeted campaigns. Expertise in data-driven strategies and cross-functional collaboration enhances customer retention and drives growth. Adept at overseeing complex operational functions and implementing process improvements while leveraging leadership skills to foster team collaboration and meet organizational benchmarks.

Overview

4
4
years of professional experience

Work History

Communications and Operations Manager

Omar Electric
12.2024 - Current
  • Prepare bids up to $25K, giving leadership accurate data for competitive decisions.
  • Build marketing materials and partnerships, boosting retention and inquiries by 29%.
  • Manage $20K+ in vendor orders, reducing costs by 12% through stronger coordination.
  • Oversee scheduling and client updates, achieving a 95% on-time project rate.

PR and Marketing Manager

Aire Ancient Baths
09.2024 - 12.2024
  • Analyzed KPI data to optimize campaigns and drive growth.
  • Increased VIP engagement by 32% through targeted retention strategies.
  • Led cross-functional teams to refine initiatives and boost acquisition.
  • Strengthened client relationships, enhancing brand experience.
  • Supported ad campaigns and media partnerships, aligning with business goals and target audiences.

Communications and Engagement Specialist

Oak Park Township
02.2023 - 09.2024
  • Led email, social, and digital campaigns to expand reach and engagement.
  • Built data-driven strategies, using insights to refine outreach.
  • Managed stakeholder and partner relationships, strengthening brand presence.
  • Evaluated performance metrics, recommending improvements to boost results.
  • Directed client communications, ensuring clear, consistent messaging.

President & Director of Marketing

National Pan Hellenic Council
08.2021 - 05.2022
  • Developed and executed social media strategies, boosting engagement by 40%.
  • Served as liaison to student government and law enforcement, representing student interests and initiatives.
  • Sat on the Bloomington Police Department Student Leader Cabinet, advising on student engagement and safety efforts.
  • Directed public relations and brand strategy, increasing organizational visibility on campus.
  • Elected Parliamentarian for Alpha Kappa Alpha Sorority, Inc., ensuring compliance with bylaws and supporting chapter programming.

Education

Bachelor of Science - Law and Public Policy minor in Entertainment Management

Indiana University – Paul H. O’Neill School of Public and Environmental Affairs

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation

Affiliations

Alpha Kappa Alpha Incorporated Member

Phi Theta Kappa Honor Society

Interests

  • Passionate about balancing physical health with mental and emotional wellness
  • Personal Development and Self-Improvement
  • Reading

Timeline

Communications and Operations Manager

Omar Electric
12.2024 - Current

PR and Marketing Manager

Aire Ancient Baths
09.2024 - 12.2024

Communications and Engagement Specialist

Oak Park Township
02.2023 - 09.2024

President & Director of Marketing

National Pan Hellenic Council
08.2021 - 05.2022

Bachelor of Science - Law and Public Policy minor in Entertainment Management

Indiana University – Paul H. O’Neill School of Public and Environmental Affairs

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Ashley Elane