Ashley Elliott
Royse City,TX
Summary
Organized Office Manager known for productive and efficient task completion. Specialize in team leadership, workflow optimization, and administrative management. Excel in communication, problem-solving, and adaptability to drive office efficiency and support company objectives.
Overview
21
21
years of professional experience
Work History
Office M
Chaney Paper
Royse City, Texas
05.2023 - Current
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Produced thorough, accurate and timely reports of project activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Negotiated contracts with vendors, securing favorable terms and cost savings.
- Managed office inventory and placed new supply orders.
- Administered payroll and maintained proper documentation of employee personnel.
- Responded to customer inquiries via phone or email in a professional manner.
- Maintained filing system for records, correspondence and other documents.
Patient Scheduling Coordinator
Modoma
Frisco, Texas
12.2022 - 03.2023
- Verified insurance information for all new patients prior to scheduling visits.
- Prevented double bookings and set aside appropriate time in between appointments.
- Managed front office operations including greeting guests upon arrival and responding to general inquiries from callers.
- Tracked and reported on appointment no-shows and cancellations, analyzing trends for management.
- Instructed patients regarding how to prepare for appointments.
- Informed patients regarding needed medical tests and procedures.
Admin
New Boston Concrete
Caddo Mills, Texas
06.2021 - 09.2022
- Identified needs of customers promptly and efficiently.
- Responded promptly to customer complaints in a professional manner.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Managed day-to-day office operations, ensuring efficient workflow and adherence to policies.
- Managed office supplies inventory and placed orders when necessary.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Checked office stock to determine supply levels and maintain inventory.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
Secretary
South-Win, Inc
Nevada, TX
01.2004 - 07.2009
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Managed multiple calendars and contacts using computer software.
- Composed and distributed reports, routine correspondence and meeting notes with job-related software.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Sent and distributed mail and parcels.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted with accounts receivable and accounts payable functions.
- Reviewed billing statements for accuracy prior to submitting them for payment processing.
- Reviewed invoices for accuracy before submitting them for payment processing.
Education
BLS
Emergency Management Resources
Mesquite, Tx07-2024
Some College (No Degree) - Certified Nursing Assistant Training
TSC Career Institute
Mesquite, TX07-2024
High School Diploma -
Community High School
Nevada, Tx06-2007
Skills
- Patient care
- Medical Terminology
- Electronic health records
- Time management
- Customer service
- Office administration
Timeline
Office M
Chaney Paper
05.2023 - Current
Patient Scheduling Coordinator
Modoma
12.2022 - 03.2023
Admin
New Boston Concrete
06.2021 - 09.2022
Secretary
South-Win, Inc
01.2004 - 07.2009
BLS
Emergency Management Resources
Some College (No Degree) - Certified Nursing Assistant Training
TSC Career Institute
High School Diploma -
Community High School
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