Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Elliott

Sachse,TX

Summary

Professional administrative specialist with proven track record in managing office operations efficiently. Strong focus on team collaboration, problem-solving, and delivering results under shifting demands. Skilled in scheduling, document management, and communication. Known for reliability, adaptability, and maintaining high standards.

Overview

18
18
years of professional experience

Work History

Secretary/Bookkeeper

Roofworks Construction LLC.
05.2024 - 09.2025
  • Assisted in scheduling appointments and managing calendars.
  • Handled incoming calls and directed them to appropriate personnel promptly.
  • Organized and maintained filing systems for efficient document retrieval.
  • Managed office supplies inventory, ensuring availability of essential items for operations.
  • Implemented basic administrative procedures to improve workflow efficiency within the office.
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Secretary/Office Clerical Aide

Garland Independent School District
08.2019 - 05.2024
  • Coordinated daily office operations, ensuring smooth communication among staff and students.
  • Maintained accurate student records using administrative software for streamlined access.
  • Developed and implemented office procedures to enhance operational effectiveness.
  • Responded promptly to inquiries from parents, staff, and students to ensure satisfaction.
  • Processed student registrations and withdrawals.
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Maintained an up-to-date database of student records, safeguarding confidential information while providing easy access when needed.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Supervised front office staff, fostering teamwork and improving workflow efficiency.

Leasing Consultant

Equinox On The Park Apartment Homes
10.2008 - 03.2012
  • Conducted property tours, showcasing amenities and community features to prospective tenants.
  • Managed lease agreements, ensuring compliance with company policies and local regulations.
  • Developed strong relationships with clients through effective communication and personalized service.
  • Collaborated with marketing team to create promotional materials, enhancing property visibility.
  • Utilized property management software to track applications and monitor leasing progress efficiently.
  • Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
  • Conducted thorough market research to stay informed of current trends and competitor offerings.
  • Increased tenant satisfaction by promptly addressing concerns and resolving issues.
  • Verified tenant incomes and other information before accepting lease applications.
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.

Assistant Property Manager

PebbleBrook Apartments
07.2007 - 06.2008
  • Managed tenant relations, addressing concerns and fostering positive community engagement.
  • Coordinated maintenance requests and inspections, ensuring timely resolutions and property upkeep.
  • Assisted in lease administration, preparing documents and maintaining compliance with regulations.
  • Developed marketing strategies to attract prospective tenants, enhancing occupancy rates.
  • Trained and mentored junior staff on property management best practices and procedures.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.

Education

High School Diploma -

Rockwall High School
Rockwall, TX

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Appointment scheduling
  • Document preparation
  • Multi-line phone systems
  • Supply restocking
  • Supply ordering
  • Spreadsheet management
  • Mail distribution
  • Appointment coordination
  • Phone etiquette
  • Preparing contracts
  • Office supply inventory
  • Fast learner

Timeline

Secretary/Bookkeeper

Roofworks Construction LLC.
05.2024 - 09.2025

Secretary/Office Clerical Aide

Garland Independent School District
08.2019 - 05.2024

Leasing Consultant

Equinox On The Park Apartment Homes
10.2008 - 03.2012

Assistant Property Manager

PebbleBrook Apartments
07.2007 - 06.2008

High School Diploma -

Rockwall High School

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Ashley Elliott