Ashley Ellis

Driven by a commitment to excellence, I leveraged client engagement strategies at the West Virginia Department of Human Services to enhance support and streamline processes. My background in the nonprofit sector, combined with compassionate support and adeptness in data management, facilitated significant improvements in community engagement and client satisfaction at Prestera Center.

Service industry professional with proven experience in supporting operations and enhancing customer satisfaction. Strong focus on teamwork and adaptability, ensuring reliability and flexibility in dynamic environments. Skilled in communication, problem-solving, and maintaining high standards of service. Recognized for consistent delivery of results and positive impact on team efficiency.

Experienced with assisting clients and maintaining operational standards. Utilizes effective communication and problem-solving to ensure smooth daily operations. Track record of fostering teamwork and enhancing overall service quality.

While attending Ohio University, I obtained a Human Resource and Leadership certificate for taking three classes. In my leadership class, I learned different leadership strategies. In my Human Resource class I learned about various state and federal workplace laws. I also learned how to recruit employees by learning what their motivations were. Once you learn them you can tailor employment packages with various benefits. Lastly, I completed a contract negotiations class as well. I learned how to leverage power in order to get the most in a contract negotiation.