Personable Medical Assistant bringing 4+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Innovative Womens Care
09.2023 - Current
Assists physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Provided assistance to Physicians in performing minor surgical procedures such as Biote pellet insertion, EMB/Endosee, Colposcopies, cryotherapy and IUD insertions.
Completes and fax referrals
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Collected samples from patients for laboratory testing purposes.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Responds to patient callbacks and phone-in prescription refill requests.
Contacted pharmacies to submit and refill patients' prescriptions.
Labeled and completed lab requisitions using ICD and CPT coding.
Handled general office duties to support administrative staff during peak hours.
Administered medications under physician's supervision.
Developed and implemented FMLA processes to ensure compliance with federal and state regulations.
Registers new patients into practice management software program accurately entering demographic information.
Schedules appointments for patients via phone and in person.
Supported administrative staff by processing payments.
Managed incoming and outgoing mail, courier services, faxes and other correspondence.
Provided administrative support such as filing documents, photocopying and scanning materials.
Order IUD's and Nexplanon's through patients insurance and MYIUDsupply.com.
Open the office daily and ensure everything is ready and in place for the patients scheduled that day.
NST experience
Medical Assistant
Premier Physicians Weightloss And Wellness
01.2023 - 08.2023
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Educated patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, medication questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Implemented care and efficiency improvements to support and enhance office operations.
Administered injections, medications and treatments as directed by the physician.
Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Dispense prescriptions and entered information into MDScripts
Phlebotomy
Sanitized, restocked, and organized exam rooms and medical equipment
Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
Received payment from customers and processed credit card transactions when necessary.
Checked expiration dates on medications to ensure that only unexpired products were dispensed.
Registered Medical Assistant
WHASN City Center, Aliante And Providence
02.2020 - 01.2023
Worked under the direction of 7 providers
Assists with procedures such as IUD removal/insertions, Colposcopies, EMBs, PAP Smears, and
Cultures
Greets, room, and vital patients (manual)
Worked through Covid-19
Connects pregnant patients onto NST machines for monitoring
Order blood work, pathology, pap smears, cultures and Covid tests through E Clinical EHR
Performed patient assessments, including vital signs and medical history documentation.
Turn around rooms in timely manner
Excellent customer service
Processed prescription refills in accordance with established protocols.
Collected specimens for laboratory testing according to accepted standards
Performs injections such as Depo Povera, Rocephin, Rhogam, Methotrexate, Zofran, kenalog, and Influenza
Covid testing
HIPAA training
Urgent care experience
Relays information to Southern Nevada Health District
Referrals to High Risk Pregnancy Center and Desert Perinatal
Trained MA students
Closes office nightly
Oriented and trained new staff on proper procedures and policies.
Calls in prescriptions for patients
Calls patients with results and answers their questions
Calls labs such as Quest, Labcorp, Aurora, and CPL to obtains test results
Schedule inductions and cesarean sections
CPT and ICD codes
Knowledge in Women's health
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Prepared and administered medications to alleviate patient symptoms.
Completed clinical procedures and gathered patient data for interpretation by physician.