I am seeking a position as an administrative assistant/customer service representative in order to leverage my organizational and clerical skills. I desire a role where I can use my five years of experience executing multiple projects with a verifiable ability to work efficiently and meet deadlines under pressure.
• Assisted with kitchen preparation during peak times as needed.
• Trained front-of-house staff on restaurant policies and procedures, guest service techniques
and communication skills to promote positive experiences.
• Adhered to all health department regulations regarding food storage and preparation.
• Worked in close collaboration with team members to ensure customers received high-quality
service.
• Resolved problems or concerns to satisfaction of involved parties.
• Promoted safe working conditions by monitoring safety procedures and equipment.
• Coached staff on strategies to enhance performance and improve customer relations.
• Developed strategies for improved operational efficiency and customer satisfaction.
• Inspected dining and serving areas for cleanliness and proper setup.
• Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
• Distributed food to service staff for prompt delivery to customers.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of
various company programs.
• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory
control.
• Resolved conflicts among employees in an effective manner.
• Delegated work to staff, setting priorities and goals.
• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Church Calendar + Inbox Management
• Light Bookkeeping Duties
• Prep + Planning of Church-Wide Events
• Email Marketing via MailChimp
• Daily Opening Office Tasks
• Purchasing + Organizing of Supplies
• Handled confidential documents in an organized fashion according to established protocol.
• Managed daily office operations and maintained office supplies inventory, ensuring efficient
workplace functionality.
• Answered phone calls and emails to provide information, resulting in effective business
correspondence.
• Facilitated communication between different departments within the organization.
• Managed incoming calls while providing information or transferring callers to appropriate
personnel.
• Ensured efficient operation of office equipment such as printers, copiers and fax machines.
• Coordinated and scheduled meetings, including room reservations, catering, and technical
setup, for seamless execution.
• Maintained inventory of office supplies and placed orders when necessary.
• Opened + Closed Restaurant (Cleaning, Stocking, End of Shift Prep)
• Delivered high-quality service by making sure guests were taken care of during their time
visiting
• Mixed + Garnished + Served beverages and meals
• Trained New Hires
• Multi-tasking within face-paced environment
• Supervised + Monitored the safety of children
• Bookkeeping
• Planned + Implemented Early Learning Programs
• Communicated with Parents
• Kept up-to-date records of children's development and routines
• Organized games and other activities