Summary
Overview
Work History
Education
Skills
Timeline
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Ashley E Patrick

Ashley E Patrick

Wentzville,USA

Summary

I am seeking a position as an administrative assistant/customer service representative in order to leverage my organizational and clerical skills. I desire a role where I can use my five years of experience executing multiple projects with a verifiable ability to work efficiently and meet deadlines under pressure.

Overview

11
11
years of professional experience

Work History

Manager

Not Jaded Boutique and Tea Room
02.2021 - Current

• Assisted with kitchen preparation during peak times as needed.

• Trained front-of-house staff on restaurant policies and procedures, guest service techniques

and communication skills to promote positive experiences.

• Adhered to all health department regulations regarding food storage and preparation.

• Worked in close collaboration with team members to ensure customers received high-quality

service.

• Resolved problems or concerns to satisfaction of involved parties.

• Promoted safe working conditions by monitoring safety procedures and equipment.

• Coached staff on strategies to enhance performance and improve customer relations.

• Developed strategies for improved operational efficiency and customer satisfaction.

• Inspected dining and serving areas for cleanliness and proper setup.

• Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.

• Distributed food to service staff for prompt delivery to customers.

• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of

various company programs.

• Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory

control.

• Resolved conflicts among employees in an effective manner.

• Delegated work to staff, setting priorities and goals.

• Managed and motivated employees to be productive and engaged in work.

• Accomplished multiple tasks within established timeframes.

Administrative Assistant

2Rivers Church
11.2020 - 11.2021

• Church Calendar + Inbox Management

• Light Bookkeeping Duties

• Prep + Planning of Church-Wide Events

• Email Marketing via MailChimp

• Daily Opening Office Tasks

• Purchasing + Organizing of Supplies

• Handled confidential documents in an organized fashion according to established protocol.

• Managed daily office operations and maintained office supplies inventory, ensuring efficient

workplace functionality.

• Answered phone calls and emails to provide information, resulting in effective business

correspondence.

• Facilitated communication between different departments within the organization.

• Managed incoming calls while providing information or transferring callers to appropriate

personnel.

• Ensured efficient operation of office equipment such as printers, copiers and fax machines.

• Coordinated and scheduled meetings, including room reservations, catering, and technical

setup, for seamless execution.

• Maintained inventory of office supplies and placed orders when necessary.

Lead Mixologist

The Blue House Downtown
03.2020 - 03.2021

• Opened + Closed Restaurant (Cleaning, Stocking, End of Shift Prep)

• Delivered high-quality service by making sure guests were taken care of during their time

visiting

• Mixed + Garnished + Served beverages and meals

• Trained New Hires

• Multi-tasking within face-paced environment

Owner/Operator

Bright Beginnings Home Childcare
05.2016 - 06.2019

• Supervised + Monitored the safety of children

• Bookkeeping

• Planned + Implemented Early Learning Programs

• Communicated with Parents

• Kept up-to-date records of children's development and routines

• Organized games and other activities

Sales Account Manager/ CSR

CMS Communications
06.2014 - 05.2016
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.

Education

Medical Billing And Coding -

DeVry University
Maryland Heights, MO
06.2006

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Relationship building
  • Conflict resolution
  • Schedule preparation
  • Workforce management
  • Safety procedures
  • Work prioritization
  • Policy and procedure development

Timeline

Manager

Not Jaded Boutique and Tea Room
02.2021 - Current

Administrative Assistant

2Rivers Church
11.2020 - 11.2021

Lead Mixologist

The Blue House Downtown
03.2020 - 03.2021

Owner/Operator

Bright Beginnings Home Childcare
05.2016 - 06.2019

Sales Account Manager/ CSR

CMS Communications
06.2014 - 05.2016

Medical Billing And Coding -

DeVry University