Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Training
Food Service Professional and Licensed Health & Insurance Agent
Timeline
Generic

Ashley Epting

Fort Worth

Summary

Experienced with assessing vehicle conditions and advising on necessary repairs. Utilizes technical knowledge and client communication to ensure optimal service delivery. Track record of building strong customer relationships and maintaining high levels of satisfaction.

Overview

18
18
years of professional experience

Work History

Service Advisor

Frank Kent Cadillac
01.2023 - Current

Manage Customer Accounts, Build Client Relationships, Work with Technicians, Sales and Vendors to Ensure Customer Satisfaction. Crest Club and Mark of Excellence Recipient. Total Gross Average for Last 6 Months $104,500, Highest Tire Sales for the Region, 92% in Focus 6 Sales, Average of 90 or Higher for CSI for Last 6 Months.

Owner/Operator

Exquisite Logistics
09.2022 - 01.2023

Owned and operated a trucking company that had contracts wit Amazon, Costco and Sam's Club.


Director of Dining Services

Walnut Place Rehab
01.2021 - 08.2022
  • Complete Meal Evaluations, Place Orders, Maintain Budget, Create Menus, Enter Invoices, Make Schedules, Keep Kitchen up to State and City inspection guidelines, Vendor Relations, Employee Engagement Committee

Regional Patient Service Manager

Morrison Management, Niner Region
04.2015 - 10.2020
  • Managed (overseeing 54 accounts): Assisted with New Account Openings, Account Audits, Implemented Action Plans, Implemented Patient Programs, Conducted Patient Program Trainings, Created Tracking Forms to Improve PSAT Scores, Created New Menus, Filled in Director of Food and Nutrition, Maintained Budget, Created New Budgets, Increased Retail Sales by 32%, Client Presentations, Wrote Menus, Entered All Finance Paperwork, Payroll, Worked Close with Nursing to Ensure Patient and Employee Satisfaction

Training Manager

Touchpoint Support Services
08.2013 - 04.2015
  • Assisted with Community Living and Flik School Opening, Wrote New Account Menus, Assisted Morrison in Opening New Accounts, Managed and Created New Hire Training Programs and On-Going Training Programs, Created Employee Engagement Programs, Created Community Outreach Initiative, Wrote New Accounts Policy and Procedure Manual, Made Budget New Account Budgets, Implemented Cost Savings.

Retail Manager

Touchpoint Support Services, Murfreesboro, TN
06.2012 - 08.2013
  • Increased sales by 30%, Assisted with Patient Services, Scheduled Employees, Retail Ordering, Menu Revision and Implementation, Café Refresh, Implemented Unity, Started Charity Fund, Hiring and Training of Staff, Assisted in Making Budget and Ensure Account was Budget compliance

Retail Manager, Doctors Lounge Liaison, Catering Manager

Morrison Management, Midwest City, Ok.
02.2008 - 06.2012
  • Unit Paperwork, Schedule Employees, Help with Inventory, Retail Ordering, Increased Sales, Designed Remodel for Café, Train New Employees, Oversees Staff

Education

Certified Dietary Manager -

Southwestern Oregon Community College

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Shriner University
Kerrville, Tx

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Rio Vista High School
Rio Vista, Tx

Skills

  • Multitasking and organization
  • Strong work ethic
  • Product knowledge
  • Customer relations

Hobbies and Interests

Enjoy and active in:, Volunteering at Ronald McDonald House, Co -Ed Softball, Experimenting New Foods and Cultures

Training

Harvard Managed Mentor, E Culinary Experience, Loss Prevention, Serve Safe Certified, Finance 101, Understanding the FOS, Developing Dynamic Leadership, Managing Inclusion, Patient Service Certification, Love ‘em or Lose ‘em, Appreciating Differences, Conflict Resolution, Life and Health Insurance License

Food Service Professional and Licensed Health & Insurance Agent

  • Exceptional Customer Service
  • Merchandising and Display
  • Employee Management
  • Training and Developing
  • Excellent Computer Skills
  • Patient Program Expert
  • Creative and Highly Motivated
  • Problem Solving
  • Inventory and Pricing Controls
  • Thrive Under Pressure

Timeline

Service Advisor

Frank Kent Cadillac
01.2023 - Current

Owner/Operator

Exquisite Logistics
09.2022 - 01.2023

Director of Dining Services

Walnut Place Rehab
01.2021 - 08.2022

Regional Patient Service Manager

Morrison Management, Niner Region
04.2015 - 10.2020

Training Manager

Touchpoint Support Services
08.2013 - 04.2015

Retail Manager

Touchpoint Support Services, Murfreesboro, TN
06.2012 - 08.2013

Retail Manager, Doctors Lounge Liaison, Catering Manager

Morrison Management, Midwest City, Ok.
02.2008 - 06.2012

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Shriner University

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Rio Vista High School

Certified Dietary Manager -

Southwestern Oregon Community College