Ashley Erickson
Shafer,MN
Summary
Compassionate Medical Assistant with extensive experience at Fairview Health Services, skilled in patient care coordination. Proven ability to enhance patient satisfaction through effective communication and teamwork. Proficient in EMR documentation, ensuring compliance and accuracy while fostering a supportive environment for patients and families.
Medical professional bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Medical Assistant
Fairview Health Services
10.2010 - Current
- Assisted in patient intake procedures and documentation.
- Supported healthcare providers during patient examinations and procedures.
- Managed appointment scheduling and follow-up communications with patients.
- Maintained cleanliness and organization of examination rooms and medical supplies.
- Educated patients on treatment plans, medications, and preventative care measures.
- Documented vital signs and patient histories accurately in electronic health records (EHR).
- Collaborated with team members to ensure efficient workflow in clinic operations.
- Gained proficiency in medical terminology and healthcare compliance regulations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Home Health Aide
Marge Riedemann
07.2006 - 06.2010
- Assisted clients with daily living activities, promoting independence and dignity.
- Implemented personalized care plans, adapting approaches based on individual client needs and preferences.
- Coordinated with family members to provide comprehensive support and address concerns regarding client well-being.
- Trained new staff on caregiving techniques and best practices for effective patient interactions.
- Maintained accurate documentation of client progress and changes in health status for continuity of care.
- Developed strong relationships with clients, fostering trust and enhancing overall satisfaction with services provided.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Assisted with end-of-life care.
- Administered medications in accordance with doctor's instructions.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Education
Associate of Science - Medical Assistant
Minnesota School of Business
Blaine, MN10-2010
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Procedure assistance
- Electronic health records
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Compassionate caregiver
- Patient care coordination
- Patient flow management
- Sterilization techniques
- First aid
- Medical office administration
- Complex Problem-solving
- Trustworthy companion
- Patient relations
- Inventory and supply management
- Professional bedside manner
- Conflict resolution
- Companionship and emotional support
- Medical equipment operation
- Family education
- Customer relationship management (CRM)
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medical Assistant
- BLS Training
- CPR Training
Timeline
Medical Assistant
Fairview Health Services
10.2010 - Current
Home Health Aide
Marge Riedemann
07.2006 - 06.2010
Associate of Science - Medical Assistant
Minnesota School of Business