Ashley Escarcega
Chicago
Summary
Driven and analytical, equipped with thorough understanding of business operations and strategic planning. Familiar with market analysis, ensuring insightful recommendations and effective solutions. Focused on leveraging skills to drive organizational growth and improve operational efficiency. Developed key administrative and customer service skills in fast-paced work environment, ensuring smooth daily operations and excellent client interactions. Demonstrates keen ability to manage schedules. Seeking to transition into new field where these transferrable skills can make significant impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spanish Language Tutor
Lawrence University
09.2024 - 06.2025
- Enhanced student comprehension by incorporating diverse teaching methods and engaging activities in Spanish language tutoring sessions.
- Maintained accurate records of student performance data, using it to inform instructional decisions and report on progress to professors.
- Implemented interactive learning experiences such as enabling students to practice conversational Spanish in a supportive environment.
- Promoted a growth mindset among students by recognizing their achievements while also encouraging perseverance in overcoming challenges related to language learning difficulties.
- Provided support for struggling learners through one-on-one tutoring sessions tailored to individual needs and goals.
Business Consultant
Bommy's Bureau LLC
06.2024 - 09.2024
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Performed as consultant for startup business in areas of marketing to various small businesses in the Roseland area.
- Delivered successful projects within tight deadlines, ensuring consistent executive management satisfaction and timely project completion.
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
- Led restructuring of organization internal processes when on boarding new clients, resulting in improved performance.
- Mentored new employees, fostering professional development and sharing industry expertise.
- Conducted in-depth market research to identify trends, informing strategic decisions.
- Developed risk management plans and documents to protect clients and business against potential threats.
Receptionist
One Summer Chicago
06.2023 - 09.2023
- Greeted incoming patients and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Demonstrated a strong work ethic by consistently arriving on time, attending to assigned tasks in an efficient manner, and maintaining a high level of professionalism throughout all interactions with patients and coworkers.
- Resolved patient problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls and walk-in clients.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as photocopying, scanning, and faxing documents.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Cultivated positive relationships with patients through professional demeanor and excellent interpersonal skills.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
Bachelor of Arts - Business
Lawrence University
Appleton, WI06-2027
No Degree - Business
Olive Harvey Community College
Chicago, IL06-2023
Skills
- Native Spanish fluency
- Problem-solving
- Time management
- Multitasking
- Project management
- Strategic planning
- Training and mentoring
- Adaptable to change
- Typing and filing
- Teamwork and collaboration
- Customer service
Certification
- CNP - Certified Notary Public
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Spanish Language Tutor
Lawrence University
09.2024 - 06.2025
Business Consultant
Bommy's Bureau LLC
06.2024 - 09.2024
Receptionist
One Summer Chicago
06.2023 - 09.2023
Bachelor of Arts - Business
Lawrence University
No Degree - Business
Olive Harvey Community College
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