Ashley Esch
Colorado Springs,CO
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work History
Aquatics Director
Meridian Ranch Metropolitan District
01.2019 - 11.2022
- Tracked, organized and cleaned pool equipment and restocked or replaced inventory to keep pool in good working condition.
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Recruited and retained top talent in the aquatics field through competitive compensation packages, professional development opportunities, and a supportive work culture.
- Launched successful water aerobics program that attracted new participants from outside the immediate community.
- Spearheaded marketing initiatives to increase awareness of the aquatics center''s offerings among target demographics.
- Built a high-performing team of lifeguards and instructors by providing ongoing training, feedback, and professional development opportunities.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
Aquatics Lead
Villa Sport Athletic Club and Spa
04.2018 - 12.2018
- Reduced accidents and injuries by enforcing strict adherence to pool rules and safety guidelines.
- Maximized revenue potential by identifying underutilized resources, optimizing pricing structures, and developing creative marketing initiatives targeting untapped markets.
- Maintained accurate records of program participation, certifications earned, incident reports, and equipment inventory for seamless operations management.
- Collaborated with other departments to develop cross-functional fitness programs incorporating aquatic elements for a well-rounded experience.
- Increased member satisfaction with customized aquatic programs tailored to individual needs and goals.
- Evaluated staff performance regularly to ensure the highest standards of customer service within the aquatics department.
- Mentored new hires through comprehensive training programs that increased employee retention rates.
Aquatics Manager
YMCA of the Pikes Peak Region
08.2015 - 04.2018
- Maintained cleanliness standards throughout the facility contributing towards a welcoming environment for members and guests alike.
- Promoted water safety education by organizing community events, workshops, and presentations at local schools.
- Evaluated employee performance regularly, providing constructive feedback and guidance to help them excel in their roles.
- Streamlined lifeguard scheduling for optimal coverage during peak hours, ensuring a safe environment for patrons.
- Fostered an inclusive culture within staff teams that valued diversity and promoted equal opportunities for professional growth.
- Boosted team morale through effective communication, staff recognition, and fostering a positive work atmosphere.
- Reduced accidents and incidents by conducting regular facility inspections and maintenance tasks.
- Enhanced program offerings by regularly evaluating participant feedback and making necessary adjustments to meet their needs.
- Built strong relationships with community partners, resulting in increased sponsorship opportunities and support for aquatics programs.
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
Lifeguard
YMCA of the Pikes Peak Region
05.2013 - 04.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Educated patrons on safety protocols and enforced safety rules.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Education
Pikes Peak Community College
Colorado Springs, CO 08.2013 - 12.2015
High School Diploma -
Falcon High School
Peyton, CO05.2013
Skills
Swim Coaching
Swimming Technique
Facility Operations
Certified Lifeguard
Budget Administration
Instructor Training
Accident Prevention
Guest Relations
Staff Training
Scheduling Coordination
AED Operation
Facilities Management
Lifeguard training
Timeline
Aquatics Director
Meridian Ranch Metropolitan District
01.2019 - 11.2022
Aquatics Lead
Villa Sport Athletic Club and Spa
04.2018 - 12.2018
Aquatics Manager
YMCA of the Pikes Peak Region
08.2015 - 04.2018
Pikes Peak Community College
08.2013 - 12.2015
Lifeguard
YMCA of the Pikes Peak Region
05.2013 - 04.2018
High School Diploma -
Falcon High School
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