Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Eskandari

Monterey Park,CA

Summary

Dynamic professional with a strong background in customer service and patient care. Proven ability to elevate customer loyalty through effective communication and problem resolution. Skilled in first aid and CPR, ensuring safety and well-being in fast-paced environments. Committed to creating positive experiences and maintaining high standards of service.

Overview

5
5
years of professional experience

Work History

Barista

Sunright Tea Studios
Monterey Park, CA
01.2024 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Operated espresso machines to create beverages.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Used POS system to accurately enter orders and process payments.

Health Service Aide

San Gabriel Unified School District
San Gabriel, CA
11.2022 - 11.2024
  • Administer routine first aid.
  • Screen students for injuries and complaints of injury and make determination of course of action.
  • Provide specialized health care procedures as assigned and trained by the Lead School Nurse.
  • Dispense medication as authorized by physician and maintain security for such medications.
  • Establish, maintain and update student health records in a confidential manner.

Cashier

Smart and Final
Los Angeles, CA
01.2024 - 02.2024
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Processed transactions, including checks, cash, credit/debit and returns or refunds.

Program Supervisor

Beyond The Bell, Youth Development Program
Los Angeles, CA
10.2021 - 06.2022
  • Observed staff, volunteers and 30 students to verify compliance with educational, safety and interpersonal guidelines.
  • Strengthened academic, social and physical education program offerings for area youth.
  • Established clear policies for handling emergency behavioral, illness and injury incidents.
  • Created safe, fun environment for children and teens attending special programs at afterschool facility.

Front Desk Associate

Massage Envy
South Pasadena, CA
03.2020 - 05.2021
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Took lead in membership sales and renewals, and connected clients with retail products.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Designed employee work schedules to address complete operational needs.

Education

Associate of Science - Health Sciences

Pasadena City College
Pasadena, CA

Imaging Technology Assistant -

Cypress College
Cypress, CA

Certificate of Achievement - EKG Technician

Montebello Community Adult School
South Gate, CA

Skills

  • First Aid and CPR
  • Fire safety
  • Food handling certificate
  • Customer service
  • Patient care

Languages

Spanish
Native/ Bilingual

Timeline

Barista

Sunright Tea Studios
01.2024 - Current

Cashier

Smart and Final
01.2024 - 02.2024

Health Service Aide

San Gabriel Unified School District
11.2022 - 11.2024

Program Supervisor

Beyond The Bell, Youth Development Program
10.2021 - 06.2022

Front Desk Associate

Massage Envy
03.2020 - 05.2021

Associate of Science - Health Sciences

Pasadena City College

Imaging Technology Assistant -

Cypress College

Certificate of Achievement - EKG Technician

Montebello Community Adult School

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