Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Estes

Ashley Estes

Owensboro,KY

Summary

With a proven track record at River Valley Behavioral Health, I excel in providing unparalleled support and guidance, leveraging my Adult Peer Support Specialist certification and innate ability to listen without judgment. Skilled in fostering recovery and resilience, my approach combines practical problem-solving with empathetic communication, significantly enhancing client and customer experiences.

Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than Number years of sobriety and ready to help others reclaim lives through use of proper services.

Overview

3
3
years of professional experience

Work History

Adult Peer Support Specialist

River Valley Behavioral Health
09.2023 - Current
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.

Server

Fatz Cafe
03.2022 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

Bachelor Of Arts - Psychology

South University
Savannah, GA

Skills

  • Experience working with people early in recovery
  • Adult Peer Support Specialist certification
  • Current CPR license
  • I listen without judgement

Timeline

Adult Peer Support Specialist

River Valley Behavioral Health
09.2023 - Current

Server

Fatz Cafe
03.2022 - 08.2023

Bachelor Of Arts - Psychology

South University

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Ashley Estes