Attentive ER Technician excited to bring expertise in patient care to growing hospital. Highly accomplished in quickly building rapport with patients, performing assessments and using clinical knowledge and skills to treat patients. Committed to working as part of larger team to deliver high-quality care to diverse patient populations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Patient Care Tech III
Billings Clinic Emergency Department
Billings, MT
01.2019 - 12.2024
Obtains patient's vitals, starting and discontinue IV's and blood draws
I am ultrasound IV certified
Apply orthopedic splints
Patient education
12 Lead EKG's
Point of care testing
Assisting in resuscitation/CPR and airway management
Assisting with traumas, cardiac arrest, and strokes
Bladder scans, ultrasound set up, sterile procedure set up, Intraosseous Infusion (IO) needle insertion, wound care
I have also cross-trained to ED unit clerk position.
Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
Identified potential problems and patient care trends.
Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
Responded promptly to any emergency situations that arose within the facility.
Received patient inquiries or complaints and directed to appropriate medical staff members.
NCMA
Ideal Option
Billings, MT
01.2016 - 01.2019
Nationally Certified Medical Assistant in charge of checking patients in and out of a very busy Suboxone Clinic
Vitals and medical history, observed urine, medication administration, and phlebotomy
Detailed records of inventory and scheduling patients
Calling prescriptions into the pharmacy.
Educated patients about medications, procedures and physician's instructions.
Supported administrative staff by processing payments.
Prepared treatment rooms for patient examinations.
Administered medications under physician's supervision.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
ADR specialist
Steven Lloyd Group
01.2013 - 01.2016
Phone team customer service representative responsible for analyzing credit bureau dispute data and formulating accurate and timely responses to disputes.
NCMA
True Harmony Wellness Center
Mesa, AZ
01.2011 - 01.2013
Provided prenatal and post Partum care to expectant mother's
Performed histories and physical examination including vitals, phlebotomy and injections
Assisted Physicians with minor surgeries and procedures
Medical equipment Sterilization.
Labeled and completed lab requisitions using ICD and CPT coding.
Responded to patient callbacks and phone-in prescription refill requests.
Conducted routine laboratory tests and sample analyses to monitor diseases.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Organized charts, documents and supplies to maintain team productivity.
Administered medications under physician's supervision.
Education
Medical Assistance - Medical Assisting
Brookline College
Tempe, AZ
Associate of Applied Science - Nursing
San Jacinto College District
Houston, TX
Skills
Phlebotomy and IV Starts (Ultrasound IV Certified)
Administering medication injections
Performing accurate assessment of vital signs, 12-Lead EKG's, and conveying information supplied by Doctors to patients
Assisting in minor surgeries and proceduresWound care and irrigation, orthopedic splints application, patient education
CPR certified and able to initiate resuscitation, maintain airway and facilitate in care of critical patients
Bladder scanning and Ultrasound set up
Trauma support ( cardiac arrests, trauma, intubation and stroke patient's)