Office manager with extensive experience in managing diverse administrative functions in dynamic business settings. Proven ability to enhance productivity and service quality through analytical approaches. Strong organizational skills with a focus on task prioritization and deadline management.
Overview
15
15
years of professional experience
Work History
Office Manager
Curtis Protective Services
Remote
01.2018 - Current
Monitored security areas to ensure safety and compliance.
Managed daily office operations and ensured smooth workflow for staff.
Coordinated scheduling and meetings for executives and team members.
Projected friendliness to enhance customer service and satisfaction.
Managed diverse customer service and administrative tasks to maintain efficiency.
Addressed customer concerns with empathy, resolving issues effectively.
Answered multi-line phone system, routing calls and delivering messages promptly.
Maintained organized computer and physical filing systems for easy access.
Tracked office supplies, restocking low items to support team productivity.
Oversaw inventory activities, managing ordering, stocking, and shipment receiving.
Assistant Reconditioning Manager
Greenway Ford
Orlando
03.2014 - 01.2018
Prepared and distributed payroll for staff of 60 direct reports.
Composed and drafted all outgoing correspondence and reports for managers.
Complied annual recommendations for end of fiscal year budgets.
Screened all visitors and directed them to the correct employee or office.
Helped distribute employee notices and mail around the office.
Managed office supplies, vendors, organization and upkeep.
Manager
Via Napoli
Disney
01.2011 - 01.2014
Responsible for coordination of up to 18 servers in restaurant with capacity of 200.
Displayed enthusiasm and knowledge about the restaurant\'s menu and products.
Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
Conducted inventory and restocked items throughout the day.
Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.