Ashley Ewing
Avondale Estates,GA
Summary
Healthcare professional with exceptional organizational, analytical, and interpersonal skills. Driven by a passion for excellence, strive to elevate performance standards and enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Risk Adjustment Coordinator
Randstad
01.2023 - 04.2024
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Review claim submissions to obtain correct POS demographics.
- Scheduling Deposition, Medical Record Reviews
- Retrieves charts from electronic medical record systems and compile medical records to send to other parties for coding.
- Follow processes and work independently to meet or exceed Key Performance Indicators
Patient Service Representative
CareNow Urgent Care
05.2022 - 12.2022
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Maintained a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Assisted patients in filling out check-in and payment paperwork.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Central Support Operations Coordinator
Navihealth
09.2019 - 01.2022
- Help to close prior authorizations through data entry of PT, OT, and ST minutes into patient profile
- Notify case managers to request further information if needed.
- Handle inbound customer calls and outbound telephone communication in a professional manner.
- Schedule peer to peer appointments according to MD's instructions
- Maintain a low call time of 5 minutes or less per call.
- Possess strong attention to detail and problem-solving skills with a high level of accuracy.
- Process inbound and outbound faxes and emails.
- Complete administrative documentation for member records including transitioning, creating authorization shells, as well as attaching medical records.
- Ensure coordination of member's care
Education
Licensed Practical Nursing
South College - Nashville
Nashville, TN03.2025
High School Diploma -
Cane Ridge High School
Antioch, TN05.2011
Skills
- Data Entry
- Patient Registration
- Microsoft Office
- Documentation and Recordkeeping
- Work Planning and Prioritization
- Project Coordination
- Medical Terminology
Timeline
Risk Adjustment Coordinator
Randstad
01.2023 - 04.2024
Patient Service Representative
CareNow Urgent Care
05.2022 - 12.2022
Central Support Operations Coordinator
Navihealth
09.2019 - 01.2022
Licensed Practical Nursing
South College - Nashville
High School Diploma -
Cane Ridge High School