Hi, I’m
Ashley Falcon
Church Hill,TN
Age is a question of mind over matter. If you don’t mind, it doesn’t matter.
Satchel Paige
Summary
Dynamic professional, consistently enhancing customer satisfaction and streamlining operations. Adept in pricing strategy and merchandise auditing, showcasing exceptional problem-solving abilities and effective team leadership. Demonstrated strong analytical skills and a commitment to excellence through significant improvements in patient engagement and operational efficiency. Well-prepared to excel in ensuring data accuracy and organization as a data management professional. Proven track record of maintaining high standards in data entry and information management. Collaborative nature and adaptability contribute to seamless team operations and goal achievement. Equipped with fast typing skills, meticulous attention to detail, and proficiency in office software to deliver efficient results.
Experienced with managing front desk responsibilities and providing top-notch customer service. Utilizes strong organizational skills to maintain efficient office operations and handle multiple tasks simultaneously. Knowledge of effective communication techniques and problem-solving strategies.
Overview
11
years of professional experience
Work History
Food Lion
Retail Pricing Coordinator
12.2023 - 05.2024
Job overview
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Bind Tech
General Laborer
09.2021 - 11.2023
Job overview
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Performed quality checks on products and materials to identify any defects.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
- Enhanced team morale through positive attitude, mutual support, and fostering a collaborative atmosphere during challenging projects.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Used variety of hand and power tools to complete tasks.
Efficient Heating & Cooling
Front Desk Receptionist/Dispatcher
11.2018 - 12.2021
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
Jasmine Health Care
Nursing Assistant
04.2013 - 10.2018
Job overview
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted in the training of new Nursing Assistants, sharing knowledge of best practices to improve overall department performance.
Education
Texas Education AgencyAustin, TX
GED
03.2010
Skills
- Strong analytical skills
- Data analysis proficiency
- Business intelligence tools
- Pricing strategy expertise
- Merchandise auditing
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Customer Satisfaction
- Team Leadership
- Customer Engagement
- Team building
- Professionalism
- Time management abilities
- Visual Merchandising
- Order Processing
- Vendor Relations
- Sales Analysis
- Marketing strategy
- Merchandising operations
- Communication Skills
Timeline
Retail Pricing Coordinator
Food Lion
12.2023 - 05.2024
General Laborer
Bind Tech
09.2021 - 11.2023
Front Desk Receptionist/Dispatcher
Efficient Heating & Cooling
11.2018 - 12.2021
Nursing Assistant
Jasmine Health Care
04.2013 - 10.2018
Texas Education Agency
GED