Ashley Fariñas

• Manage high volumes of inbound and outbound calls.
• Maintain accurate records and documentation.
• Coordinate scheduling and communication between clients and departments.
• Resolve concerns professionally and efficiently.

• Supervised daily operations and team performance.
• Trained and mentored employees.
• Managed administrative tasks, reporting, and inventory processes.

• Assisted customers and processed transactions.
• Maintained inventory and organized records.

Relevant Training: ABELDent, Patient Scheduling, Insurance Claims Processing, Treatment Planning and Billing, Dental Terminology, Electronic Patient Records, Dental Office Procedures.