Ashley Faron

• Restrained animals to protect veterinarians from potential harm.
• Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
• Administered medications to animals in treatment and documented changes in condition.
• Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
• Answered owner animal health questions and advised on best care practices.
• Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
• Collected patient biopsies and blood samples for laboratory analysis.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
• Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
• Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
• Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
• Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
• Monitored vital signs of animals during surgical procedures and provided postoperative care.
• Administer medications, vaccines and treatments as instructed by veterinarian.
• Maintained detailed records of animal health care and diagnostic treatments.
• Performed fecal examinations, urinalysis and bloodwork.
• Obtained patient history from owners and performed physical examinations.
• Collected and prepared specimens for laboratory testing.
• Assisted veterinarians with radiographs and ultrasounds.
• Assisted in preparation and administration of anesthesia for surgical processes.
• Prepared, sterilized and maintained medical instruments and equipment.
• Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
• Educated clients on nutrition, preventive health and other animal care.
• Filed daily progress records, surgery logs, x-ray logs, and routine records.
• Performed dental cleanings using ultrasonic scaler.
• Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.

Preformed same duties as prior Veterinary Hospitals/Clinics.

Preformed same duties as prior Veterinary Hospitals/Clinics

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Prepared merchandise for sales floor by pricing or tagging.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Solved customer challenges by offering relevant products and services.
• Engaged with customers to effectively build rapport and lasting relationships.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
• Managed efficient cash register operations.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Prioritized helping customers over completing other routine tasks in store.
• Recommended complementary purchases to customers, increasing revenue.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.