Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Timeline
Hi, I’m

Ashley Fernandez

New York,NY
Ashley Fernandez

Summary

My name is Ashley Fernandez and I am currently 19 years old. I grew up in a small town in Wallace, North Carolina. I went to an early college high school, so I was also dual enrolled in a community college. I graduated with my high school degree, my associates is arts, and two business certifications. Currently I am enrolled in NYU Stern and am apart of a program called Breakthrough scholars. I'm planning to earn a concentration in marketing with a co-concentration in global business.

Overview

3
years of professional experience

Work History

Pizza Hut

Customer Service Representative
07.2022 - 08.2023

Job overview

  • Conducted regular quality assurance checks on interactions with customers to ensure agents were meeting established guidelines and standards for service excellence.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Investigated and resolved accounting, service and delivery concerns.
  • Tracked customer service cases and updated service software with customer information.
  • Handled the cash register, window services, food production, and cleaning services.

Sanderson Farms

Worker
03.2020 - 05.2023

Job overview

  • Worked fast to complete tasks and meet daily deadlines.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
  • Created and managed project plans, timelines and budgets.
  • Maintained and repaired facilities, equipment, and tools.

ECU Health Hospital

Volunteer
06.2022 - 07.2022

Job overview

  • Maintained clean, neat, and operational facilities to serve program needs.
  • Boosted fundraising efforts, securing valuable donations through targeted campaigns.
  • Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.

Education

New York University
New York, NY

Bachelor of Science from Business
05.2027

University Overview

  • BreakThrough Scholar and one of the marketing co-chairs in the BAC committee.
  • Dominican Club Member

James Sprunt Community College
Kenansville, NC

Associate of Arts from Business
05.2023

University Overview

  • Phi Theta Kappa Member
  • Earned two Business Certifications

Duplin Early College High School
Kenansville, NC

High School Diploma
05.2023

University Overview

  • Beta Club Member (Secretary)
  • Gardening Club Member
  • Newspaper Club Member
  • Outdoors Club Member
  • Board Game Club Member
  • Prom Committee Member
  • Yearbook Club Member
  • National Society of High School Honors Member
  • Dean's List All four years

Skills

  • Problem Solver
  • Maximizer
  • Empathetic
  • Futuristic
  • Relater
  • Developer

Accomplishments

Accomplishments

  • Received my certification of appreciation from Proud to be First Mentorship Program.
  • BreakThrough Scholar

Hobbies and Interests

In my free time I love to draw, listen to music, and try to learn new languages. Currently I am working on learning Arabic and Portuguese. Also, I am trying to pick up photography as a hobby. Speaking interest wise, I love marketing, global business, and accounting. I am also currently trying to grow my social media platform to incorporate my interests outside of business such as cosmetology, fashion, and entertainment. 

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

Pizza Hut
07.2022 - 08.2023

Volunteer

ECU Health Hospital
06.2022 - 07.2022

Worker

Sanderson Farms
03.2020 - 05.2023

New York University

Bachelor of Science from Business

James Sprunt Community College

Associate of Arts from Business

Duplin Early College High School

High School Diploma
Ashley Fernandez