Ashley Fernandez
Miramar
Summary
Detail-oriented and compassionate professional with a Bachelor’s degree in Psychology and a strong background in behavior analysis, conflict resolution, and client advocacy. Seeking an HR position where I can leverage my communication skills, problem-solving abilities, and experience in data analysis to foster a positive workplace culture, support employee development, and enhance organizational efficiency. Fluent in English and Spanish, with a commitment to promoting diversity, inclusion, and employee well-being.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Registered Behavior Technician
Puzzly ABA
04.2023 - 10.2024
- Utilized applied behavior analysis (ABA) techniques to teach communication, social, and daily living skills
- Collected and analyzed data to monitor progress and modify interventions as necessary
- Collaborated with multidisciplinary teams to create individualized treatment plans
Registered Behavior Technician
Acorn Health
02.2023 - 05.2023
- Applied behavior intervention strategies, including Natural Environment Teaching (NET), Functional Communication Training (FCT), and Positive Reinforcement, to enhance clients' social, communication, and adaptive skills
- Regularly communicated progress with clients’ families, offering strategies and resources for implementing techniques outside of sessions
- Utilized de-escalation techniques and behavior management protocols to maintain a safe and supportive environment
Leasing Agent
Marina Landing Apartment Homes
03.2022 - 11.2022
- Provided excellent customer service to prospective tenants, assisting them through the leasing process from initial inquiry to move-in.
- Conducted tours of the property and effectively communicated the benefits of living in the community.
- Handled lease agreements, processed applications, and verified tenant information to ensure compliance with company policies and fair housing regulations.
Student Assistant
University of Central Florida
09.2019 - 06.2022
- Provided administrative support to the Alumni Relations teams, including managing correspondence, scheduling appointments, and organizing events
- Conducted research and compiled reports on alumni engagement activities and trends, contributing to the development of engagement strategies
- Assisted in planning and executing alumni events, such as reunions and networking sessions, to strengthen alumni connections with the university
Education
Bachelor of Science - Psychology
University of Central Florida
Orlando, FL12-2022
Skills
- Strong communication skills
- Effective problem solving abilities
- Creativity in problem solving
- Excellent time management
- Attention to detail
- Skilled in conflict resolution
- Client advocacy
- Teamwork abilities
- Data Collection and Analysis
Skills
Certification
- Registered Behavior Technician (RBT) Certification
- CPR Certification
- HIPAA Certification
Timeline
Registered Behavior Technician
Puzzly ABA
04.2023 - 10.2024
Registered Behavior Technician
Acorn Health
02.2023 - 05.2023
Leasing Agent
Marina Landing Apartment Homes
03.2022 - 11.2022
Student Assistant
University of Central Florida
09.2019 - 06.2022
Bachelor of Science - Psychology
University of Central Florida