Dedicated to promoting emotional, physical and intellectual advancement in early childhood. Adept at instilling discipline, focus and social skills. Offering 7+ years of experience in childcare field. Reliable and compassionate Child care provider offering expertise in planning activities, maintaining safety and improving behavior. Well-versed in needs and behaviors of children between ages of 0 and 6. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Willing to get First aid and CPR certified. Past certification has been held.
Overview
9
9
years of professional experience
Work History
Patient Access Representative
Sanford Health
11.2022 - Current
Collaborated with healthcare providers to ensure timely appointment scheduling and coordinated follow-up care for patients'' needs.
Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
Stayed calm under pressure to and successfully dealt with difficult situations.
Providing excellent customer service by promptly answering patient inquiries.
Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
Answered incoming calls, scheduled appointments and filed medical records.
Lead Toddler Teacher/Caregiver
Cavlary YMCA Of Cass And Clay Counties
03.2022 - 11.2022
Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Promoted physical, academic and social development by implementing diverse classroom and outside activities.
Consulted with parents to build and maintain positive support networks and support continuing education strategies.
Allowed for ample outdoor discovery time in schedule each day.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Developed age-appropriate activities and programs for children [Number] to [Number] years old.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Implemented curriculum to enhance classes with learning-focused activities.
Engaged with children on individual basis to build positive relationships and promote learning.
Supervisor/Child Care Provider
Langdon Daycare Center
09.2014 - 02.2022
Enforce rules and manage behavior through developmentally appropriate discipline.
Maintain effective schedule balance between rest periods, active play and instruction.
Keep notes of incidents, food served and medications administered to children on mobile daycare app.
Monitor entrances and exits to maintain safety and organized environments.
Observe play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Set and enforce rules to maintain children's safety and created welcoming, caring environments for all children.