Ashley F. Finerfrock
Limerick,PA
Summary
Driven, compassionate, and dedicated professional with a strong desire to advance within the industry. Seeking an opportunity to contribute positively to a dynamic team environment while continuously striving for personal and professional growth. Passionate about making a meaningful impact and delivering exceptional results. Excited to leverage experience and expertise to excel in a new and challenging role.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Office Manager for Nursing Administration
Phoenixville Hospital
01.2023 - 06.2025
- Supported Chief Nursing Officer (CNO) by scheduling meetings, screening requests and distributing information
- Oversaw onboarding for all clinical students ensuring full compliance with background checks, immunizations, and clinical requirements.
- Maintained employee competency files, supported education compliance, and prepared reports for audits and inspections
- Requested appropriate application access for nursing new hires
- Created, updated, and distributed daily staffing sheets to ensure proper unit coverage and workflow continuity.
- Managed payroll in Kronos and Lawson: corrected timecards, entered pay codes, resolved missed punches, processed vacations, and ensured incentive pay was properly entered.
- Acted as system administrator for Policy Manager Plus, overseeing, reviewed, editing and publishing all nursing, facilities, quality, diagnostic imaging, pharmacy, and lab policies.
Emergency Room Technician/Unit Clerk
Phoenixville Hospital
06.2016 - 01.2023
- Delivered direct patient care in a high-volume emergency department, assisting with vital signs, EKGs, blood glucose checks, specimen collection, and patient care
- Supported patient mobility, hygiene, and safety while maintaining a compassionate and professional bedside manner
- Responded to patient needs and emergency situations promptly, contributing to efficient and safe care delivery
- Collaborated with RNs, physicians, and multidisciplinary staff to ensure timely and coordinated patient care
- Stocked treatment areas to support department readiness
- Utilized Epic for documentation and contributed to accurate patient records and timely communication
- Took a lead role in orienting new hires, including patient care technicians, unit clerks, and triage registration- ensuring comprehensive training in workflows, safety protocols, and departmental expectations
- Received trainings in a variety of related areas including: CPR, Phlebotomy, Trained member of the FEMA emergency management team for disasters
- Demonstrated strong multitasking, critical thinking, and communication skills in a fast-paced, high-acuity environment
Private Childcare Provider
Private Childcare
01.2006 - 12.2022
- Responsible for the care and safety of children with physical or mental disabilities
- Accountable for personal care including food preparation and meals, wheelchair transfer assistance, transportation and overnight care
- Incorporated educational studies with recreational activities like singing, reading and outings
- Created opportunities for social interaction with peers and adults in the community
On-Site Camp Director
The Barton Center for Diabetes Education
06.2014 - 08.2015
- Prepared the weekly paperwork of staff and camper applications, medical forms, background checks and other administrative tasks
- Conducted interviews for potential staff members and hired staff members
- Lead weekly staff training on topics that include diabetes education, leadership, child abuse and neglect, camp schedules, OSHA, etc.
- Interacted with campers, staff and guardians on a daily basis
- June 2012-August 2015 (Seasonal)
Mental Health Technician
Foundations Behavioral Health
11.2014 - 06.2015
- Observed and recorded patients behaviors
- Supported and facilitated activities of daily living
- Responsible for the safety and clinical care of patients with Autism Spectrum Disorder, Oppositional Defiant Disorder, Post-Traumatic Stress Disorder and several other mental health disorders
Assistant Director
The Barton Center for Diabetes Education
01.2013 - 08.2013
- Supported and assisted a staff of 15-20
- Aided in the preparation of schedules and planning of camp activities
- Monitored, delegated and executed camp activities for weekly camp groups
- Interacted with parents and discussed diabetes care
Counselor
The Barton Center for Diabetes Education
06.2012 - 08.2012
Coordinator
Boston Scientific
06.2011 - 08.2011
- Edited and prepared paperwork as part of quality audit after sterilization of medical equipment, received from medical facilities worldwide
- Used Access and business owned applications to complete job responsibilities
- Responsible for communicating audit information internally regarding conducted sterilization
Head Day Camp Counselor
The Bridge Center (formerly Handi-Kids)
03.2006 - 08.2010
- Responsible for the safety and well-being of children with special needs
- Provided a positive and rewarding camp experience through various activities including games, conflict resolution, nurturing self-esteem and expanding social skills
- In charge of safely assisting campers in transportation to and from camp
- Received trainings in a variety of child-based topics including: Child abuse and neglect, People first language, Basic information on an array of different disabilities, OSHA, How to run day camp, Understanding your campers wants and needs through different forms of communication
Education
Bachelor’s Degree - Health Science
Florida Gulf Coast University
Fort Myers, FL01.2014
Skills
- Interpersonal and leadership: conflict management, creative thinking, encouraging, flexible, problem solving, responsible, teamwork, committed
- Management: communication, decision making, assertiveness, achieving goals, execution, focus, attention to detail, budget management
- General: thorough, helpful, accountable, critical thinker
- Computer: Microsoft Office Suite, EPIC, Kronos, Policy Management Plus, Lawson
Accomplishments
Received clinical support employee of the year in 2022
Certification
FEMA Disaster Relief Team Member
Timeline
Office Manager for Nursing Administration
Phoenixville Hospital
01.2023 - 06.2025
Emergency Room Technician/Unit Clerk
Phoenixville Hospital
06.2016 - 01.2023
Mental Health Technician
Foundations Behavioral Health
11.2014 - 06.2015
On-Site Camp Director
The Barton Center for Diabetes Education
06.2014 - 08.2015
Assistant Director
The Barton Center for Diabetes Education
01.2013 - 08.2013
Counselor
The Barton Center for Diabetes Education
06.2012 - 08.2012
Coordinator
Boston Scientific
06.2011 - 08.2011
Head Day Camp Counselor
The Bridge Center (formerly Handi-Kids)
03.2006 - 08.2010
Private Childcare Provider
Private Childcare
01.2006 - 12.2022
Bachelor’s Degree - Health Science
Florida Gulf Coast University
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