Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Work Preference
Software
Timeline
Ashley Finger

Ashley Finger

Administrative & Digital Operations Strategist
Dallas,NC
Minds are like parachutes - they only function when open.
Thomas Robert Dewar

Summary

Seasoned administrative and digital operations professional with 15+ years supporting executives and leading cross-functional teams in confidential, fast-paced environments. Proven skills in travel management, expense reporting, onboarding, corporate communications, and ERP workflows (SAP ECC, SAP Concur, SAP TPM). Known for proactive leadership, precision, and cross-departmental collaboration.

Overview

24
24
years of professional experience
4
4
Certification

Work History

Administrative & Digital Operations Strategist

Career Break
08.2023 - Current
  • Achieved certifications in Google Analytics 4 and Amazon Ads, enhancing technical capabilities and contributing to a 20% improvement in operational efficiency.
  • Remote

Digital Catalog Specialist

Acosta Group
09.2021 - 07.2023
  • Optimized Amazon listings through keyword research and enhanced brand content, resulting in a 30% increase in product discoverability.
  • Remote
  • OeP

Administrative Assistant III

Acosta Sales & Marketing
04.2020 - 09.2021
  • Streamlined office operations by organizing and maintaining digital assets.
  • Coordinated executive schedules, ensuring efficient time management and prioritization of tasks.
  • Managed communication channels, facilitating timely responses to inquiries and requests from clients and staff.
  • Prepared detailed reports and presentations using advanced software tools for internal stakeholders.
  • Trained new administrative staff on company policies, procedures, and software applications.
  • Collaborated with cross-functional teams to support project initiatives and improve operational performance.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Business Manager Assistant, Supervisor

Acosta Sales & Marketing
04.2017 - 04.2020
  • Directed the remote support team for Nestlé’s national sales division, achieving a 68% reduction in aged trial balances through the optimization of workflows.

Business Manager Assistant

Acosta Sales & Marketing
06.2001 - 04.2017
  • Managed vendor trade claims and promotional tracking, resulting in a 20% reduction in discrepancies and improved reconciliation efficiency.

Education

High School Diploma -

Myers Park High School, Charlotte, NC
06-1986

Skills

Data analytics

Client engagement

Creative thinking

Multitasking Abilities

Cross-functional team collaboration

Promotional planning

Active listening

Interpersonal communication

Excellent communication

Adaptability and flexibility

Problem-solving

Google Analytics understanding

Certification

  • Google Ads (Search, Display, Video) - Aug 2023 - Present
  • Amazon Ads (Retail, Advanced Retail, DSP) - Aug 2023 - Present
  • Foundations of AI-Powered Search Ads - Aug 2023 - Present
  • Google Analytics 4 - Aug 2023 - Present

Accomplishments

Strategic Administrative Operations Transformation Jun 2001 - Sep 2021 Overview:

A long-term initiative focused on elevating administrative, financial, and operational processes in support of senior leadership and national sales teams across remote and on-site environments for many CPG clients.

Key Responsibilities & Milestones:

  • Collaborated with team of 100+ in a long-term initiative focused on elevating administrative, financial, and operational processes in support of senior leadership and national sales teams across remote and on-site environments for many CPG clients.
  • Managed complex executive calendars, coordinated domestic travel, and executed high-level event planning to support leadership efficiency for the ConAgra national sales division.
  • Supervised a remote support team for Nestlé’s national sales division, implementing workflow optimizations that reduced aged trial balances by 68%. Oversaw budget compliance, expense reporting, and deduction tracking across various ERP systems including SAP TPM and Concur.
  • Produced executive reporting and audit documentation to ensure transparency and regulatory alignment.
  • Led onboarding programs, HR documentation maintenance, and cross-functional communication strategies using Microsoft Suite, SharePoint, and Teams.

Accomplishments:

  • Enhanced operational agility by aligning administrative workflows with evolving executive priorities and digital systems.
  • Spearheaded initiatives that streamlined promotional tracking and vendor claims, resulting in cleaner documentation and faster dispute resolution.
  • Improved team collaboration and stakeholder confidence by standardizing communications across platforms and departments.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balancePersonal development programs

Software

Google Workspace

Microsoft Suite

SharePoint

Teams

SAP ECC (SD, FI-CA)

Amazon SEO

Power BI

Zoho

Mondaycom

Photoshop

Timeline

Administrative & Digital Operations Strategist - Career Break
08.2023 - Current
Digital Catalog Specialist - Acosta Group
09.2021 - 07.2023
Administrative Assistant III - Acosta Sales & Marketing
04.2020 - 09.2021
Business Manager Assistant, Supervisor - Acosta Sales & Marketing
04.2017 - 04.2020
Business Manager Assistant - Acosta Sales & Marketing
06.2001 - 04.2017
Myers Park High School - High School Diploma,
Ashley FingerAdministrative & Digital Operations Strategist
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