ASHLEY FLAHAVE
Little Falls
Summary
Personable and compassionate registered nurse with a strong background in nursing and case management. Specializes in patient advocacy and care coordination. Experienced in developing comprehensive care plans, managing complex medical cases, and collaborating with multidisciplinary teams to achieve optimal patient outcomes. Recognized for adaptability, reliability, and a results-focused approach in dynamic healthcare environments. Proficient in patient assessment, care planning, and resource utilization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
RN Case Manager
Moments Hospice
06.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
Clinical Director
Premier Healthcare
08.2022 - 06.2023
- Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
- Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety and service-related issues.
- Directed daily operations at facility caring for more than 35 individuals.
- Provided onboarding and education training to new hires to help each feel comfortable within their positions and prepared to handle various responsibilities.
- Assessed and determined the resident's ability to self-administer medications, the need for staff medication administration, monitoring side effects and providing education regarding proper medication administration.
- Enforced disease prevention protocols among staff members, patients and visitors.
- Investigated and reported accidents, leveraging new knowledge to improve protections for patients and staff.
- Participated in patient and family planning processes, provided instructions and addressed questions and/ concerns.
- Created and integrated new nursing protocols designed to improve patient outcomes while minimizing medical errors.
- Partnered with organizational and unit leaders to devise QA/QI initiatives, continuously improving delivery of care, patient outcomes and overall services.
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
RN Care Coordinator
Comfort Keepers
04.2022 - 08.2022
- Conduct in home skilled nurse visits on a scheduled basis that coordinates with the individual care plan.
- Educate patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Update patient charts with data such as medications to keep records current and support accurate treatments.
- Monitor patient reactions to drugs and carefully documented findings.
- Organize and manage care of patients undergoing various therapies and procedures.
- Advocate for patients by communicating care preferences to practitioners, verifying interventions met, treatment goals and identifying insurance coverage limitations.
- Evaluate healthcare needs, goals for treatment and available resources of each patient.
- Advise patients and caregivers of proper wound management, safe medication use and disease management.
RN Case Manager
Moments Hospice
03.2020 - 04.2022
- Provide skilled nursing care to each patient based on their needs and individual plan of care
- Provide case management services such as; writing and initiating plan of care that establishes goals based on nursing diagnosis, regularly re-evaluating patient and family needs, overseeing competencies of Home Health
- Aide and LPN services, medication management, symptom management, coordinating with Primary Care
- Provider and Medical Director to develop an individualized plan of care
- Conduct initial comprehensive assessments of new patients to determine eligibility for hospice services as well as a full physical assessment and history of current and previous illness
- Travel to patients where they reside: home, nursing facility, etc
- Complete accurate and relevant clinical noted regarding the patient's condition, caregiver and family needs
Registered Nurse
CHI St. Gabriel's Hospital
12.2018 - 03.2020
- Treat patients for illness or injury, monitor conditions and assess needs in an acute care setting
- Educate patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Administration of PO, IV and IM medications
- Provide treatment individualized to the patient according to physicians' orders
- Perform a full head to toe assessment on newly admitted patients and at the start of every shift while continually monitoring the patients condition through the course of their hospitalization
- Collaborate with the care team to devise individualized care plans for each patient
- Provide a compassionate and supportive environment for the patient and their families
Education
Associate of Science - Professional Nursing
Rasmussen College
09.2018
Associate of Arts -
Central Lakes College
05.2011
Skills
- Patient Examination
- Discharge Recommendations
- Monitoring Vital Signs
- Patient Care Assessment
- Medical Recordkeeping
- Specialized Healthcare Referrals
- Patient Condition Monitoring
- Hospice Education
- Critical Thinking
- Verbal and Written Communication
- Chronic Disease Management
- Multidisciplinary Approach
Certification
- Registered Nurse License - 2018 - Present
- BLS Training - 2016 - Present
Timeline
RN Case Manager
Moments Hospice
06.2023 - Current
Clinical Director
Premier Healthcare
08.2022 - 06.2023
RN Care Coordinator
Comfort Keepers
04.2022 - 08.2022
RN Case Manager
Moments Hospice
03.2020 - 04.2022
Registered Nurse
CHI St. Gabriel's Hospital
12.2018 - 03.2020
Associate of Arts -
Central Lakes College
Associate of Science - Professional Nursing
Rasmussen College