ASHLEY FLORENCIO
Baldwin Park,CA
Summary
Retail Professional experienced in delivering exceptional customer service and fostering welcoming environments. Developed strong relationships with students, staff, and families to create supportive learning atmospheres while effectively managing challenges. Nurtured children's development through engaging activities and positive behavior reinforcement.
Overview
2
2
years of post-secondary education
3
3
years of professional experience
Work History
Programa Leader
Think Together, Inc
Baldwin Park, CA
04.2025 - Current
- Led program development initiatives for after-school services in diverse communities.
- Managed program budgets, ensuring resource allocation aligned with organizational priorities.
- Collaborated with schools to align programming with educational standards and goals.
- Collaborated with parents and staff to address student behavioral and learning issues, implementing proactive strategies.
- Engaged parents through regular communication, enhancing their involvement in student activities.
- Supported students in making positive behavior choices, promoting a respectful learning environment.
- Monitored student progress and assisted students and teachers with resolving problems.
- Recorded attendance daily and reviewed student sign-in/sign-out sheets to monitor safety and absences.
- Escorted students on field trips on educational field trips.
Retail Sales Associate
Q Luv
West Covina, California
11.2023 - Current
- Provided product information and answered customer questions to enhance customer satisfaction.
- Greeted customers upon entering the store and assisted to create a welcoming atmosphere.
- Maintained clean work environment through sweeping, dusting, vacuuming, and mopping to ensure safety and comfort.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Radiology
Mt. San Antonio College
Walnut, CA 08.2024 - 08.2026
High School Diploma -
Sierra Vista High School
Baldwin Park, CASkills
- Behavioral intervention
- Educational collaboration
- Customer Service
- Retail Sales
- Bilingual English and Spanish
- Teamwork
- Supervision and oversight
- Communication skills
- Relationship building
- Child behavior management
- Returns and exchanges
- Cashier
Timeline
Programa Leader
Think Together, Inc
04.2025 - Current
Radiology
Mt. San Antonio College
08.2024 - 08.2026
Retail Sales Associate
Q Luv
11.2023 - Current
High School Diploma -
Sierra Vista High School