Ashley Flournoy
Operations Supervisor
Phoenix,AZ
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
18
18
years of professional experience
1
1
Certification
1
1
Language
Work History
Supervisor of Operations
GXO Logistics/Honeywell
7 2023 - Current
- Entrusted with oversight and coordination of nightly operations
- Orchestrated activities of night shift team to ensure timely fulfillment of orders, and upholding operational standards set by company
- Oversee nightly operations as well as play role in fostering team cohesion and morale
- Led daily team meetings is fundamental aspect of responsibilities, where we facilitate open communication, address concerns, and ensure that team is aligned with operational objectives
- Recognized importance of meeting team members with compassion and encouragement
- Understanding individual strengths and challenges, providing support where needed, and creating environment that promotes both personal and professional growth
- Utilized Kronos system on daily basis to oversee timecards, attendance, and documenting disciplinary actions
- Utilized communication platforms such as Outlook and Teams for day to day business interactions
- Utilized SharePoint for information/document sharing
- Utilized Intelex, Fieldglass, and Power BI
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Established clear expectations for team members, fostering positive work environment through open communication and accountability.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
Receiving Inspector
GXO Logistics/Honeywell
10.2016 - 07.2023
- Inspected purchased parts and materials for conformity to standards, specifications, and processing requirements
- Inspected material for proper identity and visually inspected for obvious defects or damage such as corrosion, cracks, dents, and scratches for proper fit, form, and function
- Supported continuous improvement initiatives by offering valuable insights into potential areas for improvement within receiving process.
- Ensured compliance with industry standards by verifying certifications and documentation for all received materials.
- Expedited order processing timeframes through accurate data entry and efficient use of tracking systems.
- Makes pass/fail decisions on inspected goods
- Knowledgeable use of SAP database for receiving and other research
- Knowledgeable in part relocation, material handler skills, cycle counts, and recounts
- Experienced trainer for material handler, receiving clerk, and receiving inspector, and verification positions
- Use of MS outlook, Word, Excel, Skype, and MS Teams
- Headed various warehouse projects
- ESD certified
- Prioritizing/allocating AOGs and expediting important orders accordingly
- Writing up quality notification reports on rejected material
- Handling audits
- Achieving daily target goals
- Running/charting production numbers for daily reports
- Handling filing, storage, and organization of receiving documents
- Tracking inventory of work supplies and notifying a point of contact for ordering/replenishment
- Completing CAWS reports
- Reporting problems/order issues onto SharePoint and following up with buyers/suppliers for resolutions
- Following SPOCs/flowdown requirements such as FAIR in Net Inspect and checking if supplier is approved manufacturer or distributer via AMPL.
Hostess
Pita Jungle
01.2016 - 09.2016
- Greeting and seating guests in timely, friendly fashion within a rotation of all servers on the floor
- Answering phone calls, taking take out orders
- Customer communication
- Sweeping, mopping, dusting, and other general maintenance.
Server/Hostess/Cashier/To-Go
Applebee's
08.2012 - 03.2013
- Hostess: greeting and seating guests, drink orders, etc if applicable
- Server: greet guests, take food orders, accommodate to guests throughout meal
- Ringing up receipt/taking payment
- To go: taking phone calls from customers, gathering order and preparing food sides and receipt
- Taking payment and order to carside.
Preschool Teacher Assistant
Chandler Unified School District
02.2006 - 07.2010
- Create lesson plans, activities with children 0-4, served breakfast, snack, and lunch, communication with parents, answering calls, human resources, etc.
Education
College Courses in Medical -
East Valley Institute of Technology
Mesa, AZ 01.2006 - 2008.05
High School Diploma - undefined
Chandler High School
Chandler, AZ 01.2004 - 2008.05
Skills
- Microsoft Office applications: Excel, PowerPoint, Word (10 years)
Performance Improvement
Multitasking
Adaptability
Professionalism
Reliability
Clerical Staff Oversight
Task Prioritization
Effective Communication
Phone and Email Etiquette
Attention to Detail
Quality Assurance
Analytical Thinking
Scheduling and calendar management
Multitasking and Organization
Policy Implementation
Problem-solving aptitude
Interpersonal Skills
Schedule Coordination
Teamwork and Collaboration
Professional Demeanor
Active Listening
Six Sigma Methodologies
Staff Evaluation
Power BI
SAP ERP (7 years)
ERP systems (7 years)
Problem management
Inventory control
Shipping & receiving
Quality inspection
Typing
Quality control
Research
SharePoint (7 years)
Leadership
SAP
Procurement
Supply chain
Management
Oracle
Warehouse Management
Kronos (1 year)
Warehouse Supervisor Experience
Supervising experience (1 year)
Quality inspection (6 years)
QA/QC (6 years)
Typing (10 years)
SharePoint (6 years)
Microsoft Excel (10 years)
Logistics (6 years)
Packaging (6 years)
Pallet Jack (6 years)
Inventory Control (6 years)
English (10 years)
Basic math (10 years)
Warehouse experience (7 years)
Order Picking (6 years)
Quality Control (6 years)
Supply Chain (6 years)
Materials handling (7 years)
SAP database (7 years)
Quality Inspector (6 years)
Warehouse Associate (6 years)
Receiving (6 years)
Shipping Receiving (6 years)
Receiving Clerk (6 years)
Microsoft Office applications: Excel, PowerPoint, Word (10 years)
Certification
CPR Certification, 06/01/23, 06/01/25
Assessments
- Spreadsheets with Microsoft Excel, Proficient, 08/01/21
- Administrative assistant/receptionist, Proficient, 08/01/21
- Attention to detail, Proficient, 07/01/21
References
Jim.Gentile@honeywell.com
Richard.Arndt@honeywell.com
Kentaro.Smith@honeywell.com
Gregg.Geske@honeywell.com
Frances.Hannaford@Honeywell.com
Dwayne.Long@honeywell.com
Timeline
Receiving Inspector
GXO Logistics/Honeywell
10.2016 - 07.2023
Hostess
Pita Jungle
01.2016 - 09.2016
Server/Hostess/Cashier/To-Go
Applebee's
08.2012 - 03.2013
Preschool Teacher Assistant
Chandler Unified School District
02.2006 - 07.2010
College Courses in Medical -
East Valley Institute of Technology
01.2006 - 2008.05
High School Diploma - undefined
Chandler High School
01.2004 - 2008.05
Supervisor of Operations
GXO Logistics/Honeywell
7 2023 - Current
CPR Certification, 06/01/23, 06/01/25
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