Ashley Flowers

The coordinated scheduling and resource allocation for multiple projects to optimize workflow efficiency.

• Supervised teams in executing construction tasks, ensuring adherence to safety protocols and quality standards.
• Streamlined communication between stakeholders, enhancing collaboration and project transparency.
• Implemented process improvements that reduced delays and increased overall project delivery speed.
• Conducted regular site inspections to assess progress, identify issues, and recommend corrective actions.
• Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
• Delivered an elevated level of service to all customers and effectively resolved issues.
• Worked closely with homeowners to ascertain specifics of the project.
• Worked closely with the general contractor on the completion of project tasks.
• Tracked attendance and submitted work logs every day.
• Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
• Utilized well-developed carpentry skills to fix shelving and [Ite] in homes.
• Coordinated final walk-throughs of the job site before signing off on completion.
• Maintained strict adherence to safety regulations, reducing workplace injuries and incidents.
• Facilitated problem resolution among team members, addressing conflicts promptly to minimize delays in project timelines.
• Reviewed project specifications and requirements, developing comprehensive plans for execution and delivery.
• Implemented quality control measures, consistently delivering high-quality results within deadlines.
• Monitored OSHA compliance standards at job site.
• Closely monitored inventory levels of tools and equipment needed on-site to reduce downtime due to shortages.
• Managed on-site property inspections and worked to resolve issues.
• Identified and mitigated potential project risks early, preventing costly overruns and delays.
• Enhanced team morale and motivation through recognition of exceptional work and achievements.
• Adapted to changing project scopes swiftly, minimizing delays and maintaining project momentum.
• Enhanced safety standards with rigorous oversight of subcontractor compliance with health and safety regulations.
• Evaluated customer needs and feedback to drive product and service improvements.
• Managed approximately 30 incoming calls, emails, and faxes per day from customers.

• Supervised cleaning operations, ensuring adherence to safety and quality standards.
• Trained and mentored new staff in cleaning techniques and equipment usage.
• Developed and implemented efficient cleaning schedules to optimize workflow.
• Conducted regular inspections to maintain cleanliness and operational effectiveness.
• Coordinated supply inventory, ensuring availability of necessary cleaning materials.
• Enhanced customer satisfaction through responsive service and attention to detail.
• Resolved client concerns promptly, fostering positive relationships with stakeholders.
• Streamlined processes leading to improved turnaround times for service requests.
• Enhanced customer satisfaction by providing thorough and efficient cleaning services.
• Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
• Maintained a safe and healthy work environment with regular equipment maintenance and proper use of cleaning chemicals.
• Demonstrated adaptability, handling various types of properties, including residential homes, offices, and commercial spaces.
• Received positive feedback from clients for exceptional attention to detail in cleaning tasks.
• Developed customized cleaning plans tailored specifically to each client''s unique needs.
• Consistently followed safety protocols during the execution of cleaning tasks, resulting in zero workplace accidents or injuries.
• Provided excellent customer service by addressing client concerns promptly and professionally.
• Managed scheduling efficiently to accommodate multiple clients while minimizing travel time between job sites.
• Upheld a professional appearance at all times while representing the company on job sites.
• Assisted in training new employees on company policies, procedures, and best practices for optimal performance.
• Collaborated with team members to complete large-scale projects within tight timeframes.
• Proactively identified potential issues in properties that required special attention or additional services.
• Implemented environmentally friendly cleaning practices to reduce environmental impact without compromising quality.
• Continuously improved personal skills by participating in industry workshops and staying current on new products, techniques, and trends.
• Confirmed all cleaning tools and equipment were stored properly after use.
• Used time management and efficient cleaning methods to meet deadlines.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Removed trash, debris and other waste materials from premises.
• Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Handled equipment, chemicals, and materials properly and with caution.
• Provided assistance to other staff members with cleaning of difficult areas.
• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Used power scrubbing and waxing machines to scrub and polish floors.
• Maintained optimal supply levels to meet daily and special cleaning needs.
• Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
• Cleaned walls and ceilings with special reach tools following regular schedule.
• Responded immediately to calls from personnel to clean up spills and wet floors.
• Used organic-based chemicals to disinfect floors, counters and furniture.
• Identified repair needs and major maintenance concerns, and escalated issues to management.
• Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
• Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.

• Facilitated property tours, showcasing amenities and features to potential tenants.
• Assisted in lease negotiations, ensuring compliance with policies and procedures.
• Managed tenant applications, verifying information, and conducting background checks.
• Managed approximately 30 incoming calls, emails, and faxes per day from customers.
• Coordinated maintenance requests, liaising between tenants and service providers for timely resolutions.
• Developed strong relationships with tenants, addressing concerns to enhance satisfaction and retention.
• Implemented marketing strategies to promote available units through online platforms and open houses.
• Maintained accurate records of leasing activities, updating databases for tracking purposes.
• Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
• Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
• Distributed and followed up on tenant renewal notices.
• Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
• Participated in property inspections to prepare for move-ins and move-outs.
• Kept meticulous records of correspondence between management and tenants.
• Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
• Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
• Resolved conflicts between tenants regarding noise, encroachments, and parking.
• Scheduled various contractors to complete needed work on vacant and occupied units.
• Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
• Invited prospects to fill out application upon completion of property tour.
• Responded to requests and scheduled appointments for property showings.
• Verified tenant incomes and other information before accepting lease applications.
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Kept properties in compliance with local, state, and federal regulations.
• Communicated effectively with owners, residents, and on-site associates.
• Responded to Common Area Maintenance (CAM) inquiries.