Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Fogleman-Rimoldi

West Sacramento,CA

Summary

Dedicated customer service professional with strong verbal and written communication skills. Motivated to maintain customer satisfaction and specialize in quality service. Hard working, positive, and detail oriented with exemplary passion for providing courteous, quick and accurate support.

Overview

9
9
years of professional experience

Work History

Hedisyn Labs

Taylor Kaufman (916)470-8799
09.2021 - Current

Lab Tech:

  • Maintained safe, tidy and organized laboratory environment.
  • Processed all items that needed appropriate packaging and testing.
  • Developed new protocols and improved existing laboratory processes.

River Bend Nursing Center

Connie Franco (916)226-0656
07.2020 - 09.2021

Receptionist:

  • Greeted incoming visitors and staff professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with patients and updated records.
  • Answered phone promptly and directed incoming calls to correct offices.

Social Services Assistant:

  • Assisted in conducting assessments to identify key areas of service needs to patients and their families in person and telephone.
  • Secured home health, medical care, and hospice for patients by collaborating with various community agencies.
  • Determined needs and relevant interventions based on each patient's cognitive abilities and current needs.


OE Federal Credit Union

Lee Gustafson (530)889-2969
09.2019 - 07.2020
  • Examined customer loan applications for personal, vehicle, and boat loan approvals and denials.
  • Assisted customers with completing required forms for opening and closing bank accounts and cash/check deposits.
  • Answered customer questions and explained available services in person and telephone.
  • Processed customer requests and updated customer personal information in database.
  • Discussed financial options with clients and provided informed suggestions.

Raley's/Belair Supermarkets

Lisa Remy (530)889-8626
08.2014 - 09.2019
  • Operated cash register and processed payments accurately in food service department.
  • Pleasantly greeted customers and provided prompt and courteous service in person and by telephone.
  • Addressed customer needs and made product recommendations to increase sales and rewards program.


Education

High School Diploma -

Woodland Senior High School
Woodland, CA
06.2013

Skills

  • Strong customer care skills combined with excellent customer evaluation and advocacy
  • Punctual and Reliable
  • Multi-Line Telephone Systems knowledge
  • Microsoft Excell/Powerpoint knowledge
  • Excellent time management skills

Timeline

Hedisyn Labs

Taylor Kaufman (916)470-8799
09.2021 - Current

River Bend Nursing Center

Connie Franco (916)226-0656
07.2020 - 09.2021

OE Federal Credit Union

Lee Gustafson (530)889-2969
09.2019 - 07.2020

Raley's/Belair Supermarkets

Lisa Remy (530)889-8626
08.2014 - 09.2019

High School Diploma -

Woodland Senior High School
Ashley Fogleman-Rimoldi