Ashley Fontaine
Phoenix,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
Work History
Sales Associate/ Temp Store Manager
See's Candies
Glendale, AZ
10.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Managed daily banking activities such as deposits and withdrawals.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Shift Leader
Taco Bell Restaurant
Pittsburg, KS
01.2017 - 10.2020
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
- Coached team members to increase productivity and reduce workplace accidents.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Upheld company standards and compliance requirements for operations.
- Assisted general manager with operations game plan and company initiatives implementation.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Assessed company operations for compliance with safety standards.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
3C Manager
AAFES Exchange
Tacoma, WA
02.2011 - 12.2016
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Entered time and attendance logs in preparation for payroll.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
Education
Bachelor of Science - Nutrition
Fort Hays State University
Hays, KS05.2012
Skills
- Role Modeling
- Shift Paperwork Completion
- Policy and Procedure Enforcement
- Assigning Work
- Inventory Counts
- Team Supervision
- Sales Reporting
- Professional Appearance
- Cash Sales Counts
- Experience in Leadership
- People Skills
Timeline
Sales Associate/ Temp Store Manager
See's Candies
10.2023 - Current
Shift Leader
Taco Bell Restaurant
01.2017 - 10.2020
3C Manager
AAFES Exchange
02.2011 - 12.2016
Bachelor of Science - Nutrition
Fort Hays State University