Ashley Fortune
Walnut Grove,MS
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
12
12
years of professional experience
Work History
Rural Carrier
USPS
06.2017 - Current
- Use portable devices to maintain system records by scanning items delivered to homes and businesses.
- Deliver mail on foot or by vehicle along a designated route, and collect additional mail from relay boxes if needed.
- Obtain signatures for registered, certified, and insured mail.
- Maintain records on customers with mail forwarding and change of address requests.
- Collect money for cash-on-delivery and postage-due mail to turn in receipts to the postal office.
- Enter change of address orders into computers to process forwarding address stickers.
Human Resources Manager
Management And Training Corporation
05.2013 - 09.2016
- Guided new hires through orientation and onboarding, explaining documentation requirements.
- Conducted employment verification and background investigation to facilitate the hiring process.
- Handled incoming and outgoing customer calls, effectively resolving problems and providing helpful answers to inquiries.
- Established, maintained, processed, and updated files, records, and other documents.
- Reviewed and approved all operational invoices and ensured they were submitted for payment.
- Managed garnishments, updated W-4 forms, and facilitated direct deposit changes.
Administrative Assistant
Management & Training Corporation
06.2012 - 05.2013
- Answered calls, directed them to the appropriate staff, relayed messages, and welcomed visitors.
- Examined clerical and personnel records to ensure that they were accurate, complete, and delivered on time.
- Reviewed resumes of applicants and arranged for both phone and face-to-face interviews.
- Prepared biweekly time sheets for a team of 38 executives and employees.
- Ensured that all ACA, CEA, and educational audits were properly organized within the facility.
- Handled all contracts efficiently and with precision, ensuring 100% completion and accuracy.
- Identified the specific needs of customers and created program initiatives tailored to their preferences.
Education
Associate of Applied Science - Liberal Arts And Sciences
Meridian Community College
Meridian, MS12.2017
Skills
- Excellent Customer Service
- Oral & Written Communication
- Data Entry & 10-Key Proficiency
- Multi-tasking Abilities
- Organization & Time Management
- Administrative Support
- Complex Problem-Solving
- Analytical & Critical Thinking
- Human Resources Expertise
- Payroll & Invoice Processing
- Inbound & Outbound Calls
- Microsoft Office Expertise
Timeline
Rural Carrier
USPS
06.2017 - Current
Human Resources Manager
Management And Training Corporation
05.2013 - 09.2016
Administrative Assistant
Management & Training Corporation
06.2012 - 05.2013
Associate of Applied Science - Liberal Arts And Sciences
Meridian Community College
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