Ashley Chinchilla
Columbus,OH
Summary
Results-oriented professional with extensive leadership experience in high-stakes environments. Skilled in strategic planning, operational optimization, and organizational growth. Known for fostering team collaboration and delivering results under changing conditions. Key strengths include strategic vision and stakeholder management.
Overview
17
17
years of professional experience
Work History
A&R Assistant, Sync Executive
YTINIFNI PICTURES
08.2024 - Current
- Reviewing Song Submissions
- Evaluating and assessing song submissions from various music platforms.
- Identifying promising artists whose songs meet the qualifications for sync and add the to the master Excel sheet.
- Maintain accuracy and completeness of data in the spreadsheet.
- Follow up on contracts with the Artist until the contract gets signed.
- Provide requirements to the Artist of materials needed and collect materials promptly.
- Ensuring timely communication with Artists.
Professional Cleaner
Provantage
12.2023 - Current
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing commercial properties.
- Maintained a high standard of cleanliness for commercial buildings, contributing to improved work environments.
- Ensured completion of all assigned tasks within allotted timeframes, demonstrating effective time-management skills.
Teacher Assistant
Child Care Careers
06.2022 - Current
- Providing support to a lead teacher in charge of a classroom
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Assisted teachers with supervision and care of group of 13+ children.
- Responded to student needs and questions promptly.
Customer Service Representative - Remote
Home Depot
03.2022 - 06.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
CSR, Sales
Conduent Business Services
10.2019 - 06.2020
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Optimized data management practices, ensuring accurate and timely information flow across the organization.
Crew Leader for School age
San Francisco Christian Center
07.2017 - 08.2017
- Assisting with Cognitive recognition of scriptures and Bible education
Customer Service Representative
Safeway Ice Skating Rink Union Square
11.2013 - 01.2014
- Maintained cleanliness and presentation of stock room and production floor
- Passed out ice skates and assisted customer with fittings
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Associate
Forever 21
05.2008 - 11.2011
- Worked collaboratively in team environment
- Provided repeat customers with exceptional care and attention
- Answered questions regarding the store and its merchandise
- Greeted customers and ascertained customers' needs
- Developed positive customer relationships through friendly greetings and excellent service
- Suggested accessories and complementary purchases
- Monitored entrances, exits and fitting rooms for signs of theft
Teacher Assistant
Dance Mission Theater
06.2011 - 08.2011
- Assistant Teacher: Creative Movement for Toddlers
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Provided constructive corrections to encourage students to learn steps and improve dancing.
Cook Cashier
Hot Dog On A Stick
10.2007 - 01.2008
- Bussed and reset tables and kept dining room and work areas clean
- Consistently provided professional, friendly and engaging service
- Maintained stockroom and warehouse
- Engaged in suggestive selling and other sales techniques
Education
Bachelor of Arts - Songwriting - Music Industry Entrepreneurship
Berklee College of Music
Boston, MA05-2026
Skills
- Artist development
- Talent scouting
- Creative direction
- Digital distribution
Timeline
A&R Assistant, Sync Executive
YTINIFNI PICTURES
08.2024 - Current
Professional Cleaner
Provantage
12.2023 - Current
Teacher Assistant
Child Care Careers
06.2022 - Current
Customer Service Representative - Remote
Home Depot
03.2022 - 06.2022
CSR, Sales
Conduent Business Services
10.2019 - 06.2020
Crew Leader for School age
San Francisco Christian Center
07.2017 - 08.2017
Customer Service Representative
Safeway Ice Skating Rink Union Square
11.2013 - 01.2014
Teacher Assistant
Dance Mission Theater
06.2011 - 08.2011
Sales Associate
Forever 21
05.2008 - 11.2011
Cook Cashier
Hot Dog On A Stick
10.2007 - 01.2008
Bachelor of Arts - Songwriting - Music Industry Entrepreneurship
Berklee College of Music