Organized and professional Certified Medical Assistant skilled in patient care and front office management. Known for attention to detail, reliability, and managing high-volume, fast-paced workflows. With a strong commitment to maintaining and optimizing office efficiency.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
St. Croix Tribal Health Clinic
Webster, WI
09.2020 - 05.2023
Administered patient care procedures and assisted in examinations to ensure quality healthcare delivery.
Helped manage the front office operations of the clinic, handling patient scheduling, answering phones, greeting patients, and managing patients electronic health records and coordinating referrals. Managing inventory and ordering office and lab supplies.
Performing lab tests, blood draws, specimen collection and recording results.
Educated patients on treatment plans and preventive care measures to improve health outcomes.
Communicated patient messages and special requests to providers and clinic staff.
Maintained and updated patients electronic health records and documentation.
Sanitized, restocked, and organized exam rooms and medical equipment.
Support daily office and clinic operations.
Certified Medical Assistant
Park Nicollet Clinic- Primary Care
Wayzata, MN
04.2017 - 09.2020
.
Administered patient care, including vital signs and medical history documentation.
Assisted physician and other providers with exams and procedures.
Administer vaccines and collect lab specimen's, wound care, and perform EKG's.
Relay physicians messages to patients during exams and over the phone and MyChart messages.
Performed and prepared virtual phone and video visits
Scheduling patient appointments, and ordering medication to pharmacies for the patient.
Certified Medical Assistant
Twin Cities Medical Clinic and Urgent Care
Minneapolis, MN
01.2016 - 04.2017
Assisted in patient intake processes, ensuring accurate collection of medical histories and vital signs.
Collecting and preparing lab specimens and entered test results to patients electronic health records.
Managing front desk duties by checking in patients, scheduling appointments, requesting outside medical records, calling in prescriptions to pharmacies, and verifying insurances.
Arranging for hospital admissions and laboratory services.
Education
High School Diploma -
Wayzata High School
Plymouth, MN
Certified Medical Assistant
Hennepin Technical College
Minneapolis, MN
08-2016
Certified Nursing Assistant
Anoka Ramsey Technical College
Anoka, MN
05-2010
Skills
Organized and professional, as well as presenting a friendly, caring, and positive attitude
Medical reception duties, typing, and word processing
EMT training
Inventory and supply management
Verbal and written communication
Telephone etiquette and patient scheduling
Answering phones, emails, and processing messages
Vital signs monitoring and patient care
Maintaining confidentiality and HIPPA compliance
Reliable team player and team collaboration in fast-paced clinical settings