Ashley Frase
North Fort Myers,FL
Summary
Proven leader at Bealls Florida, adept in customer experience management and staff training, significantly increased sales through strategic merchandise planning and performance analysis. Excelled in fostering team productivity and store layout optimization, demonstrating exceptional reliability and a commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Merchandise Supervisor
Bealls Florida
06.2024 - 08.2024
- Coordinated cross-functional teams to execute seasonal resets and new product launches in a timely manner.
- Increased employee productivity by developing performance goals, providing feedback, and recognizing achievements on a regular basis.
- Maintained up-to-date knowledge of industry trends, competitor insights, and consumer preferences to inform strategic decisions about merchandise selection and presentation.
- Handle high-traffic periods successfully while maintaining operational excellence throughout the store.
- Upheld company merchandise standards with all displays and promotions.
- Trained, mentored and oversaw team members to drive performance and sales excellence.
Area Manager
Bealls Florida
08.2023 - 06.2024
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Resolved conflicts promptly to promote positive environment for customers.
Store Associate
Bealls Florida
03.2023 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Participated in training sessions to stay updated on product information and company policies.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
Assistant Store Manager Trainee
Bealls Florida
01.2023 - 03.2023
- Coordinated daily tasks with staff members, ensuring timely completion of responsibilities while maintaining a high level of productivity.
- Developed strong relationships with vendors to negotiate optimal pricing for merchandise procurement.
- Assisted in the recruitment process, interviewing potential candidates and selecting qualified individuals for various positions within the store.
- Provided ongoing training to team members, fostering skill development and continuous learning opportunities.
- Collaborated with the store manager to develop sales strategies, increasing overall revenue and meeting sales targets consistently.
- Worked closely with the store manager to create promotional events and marketing campaigns that attracted new customers and increased brand awareness.
- Implemented loss prevention measures, reducing instances of theft or damage to store merchandise significantly.
Sales Associate
Bealls Florida
08.2022 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Science - Business Administration
College of Central Florida
Ocala, FL05.2022
Skills
- Customer experience management
- Store Layout
- Merchandise planning
- Performance Analysis
- Display building
- Retail display setup
- Stockroom Organization
- Customer Service
- Reliability
- Pricing Updates
- Staff Training
- MS Office
Certification
Business Operations, College of Central Florida - 2021 SP
Business Specialist, College of Central Florida - 2021 SP
Excel Associate, College of Central Florida - 2021 SU
Business Management, College of Central Florida - 2021 SU
Accounting Tech Spec, College of Central Florida - 2022 SP
E- Business Ventures, College of Central Florida - 2022 SP
Timeline
Merchandise Supervisor
Bealls Florida
06.2024 - 08.2024
Area Manager
Bealls Florida
08.2023 - 06.2024
Store Associate
Bealls Florida
03.2023 - 06.2023
Assistant Store Manager Trainee
Bealls Florida
01.2023 - 03.2023
Sales Associate
Bealls Florida
08.2022 - 01.2023
Associate of Science - Business Administration
College of Central Florida