Ashley Frost

Woodhouse Day Spa

01.2024 - Current

Provided therapeutic massage services to clients, enhancing overall well-being and relaxation.
Assessed client needs and recommended appropriate treatment plans based on individual conditions.
Maintained a clean and organized workspace, ensuring compliance with health and safety standards.
Utilized various massage techniques, including Swedish, deep tissue, and sports massage, to address specific client concerns.
Collaborated with team members to create a positive spa environment focused on customer satisfaction.
Educated clients on post-treatment care and wellness strategies to promote long-term health benefits.
Conducted post-treatment evaluations with clients, discussing their experiences during the session and providing recommendations for ongoing care as needed.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Educated clients on benefits of regular massage for mental and physical health.
Maintained meticulous records of client sessions to track progress and tailor future treatments.
Adapted massage methods to meet needs of diverse populations, including pregnant women and elderly.
Utilized hot stones, aromatherapy and other therapeutic treatments.
Maintained accurate and up-to-date client records.
Advised clients on areas such as posture, at-home exercises and stretches.
Prepared oils and lotions for massages.
Researched new massage techniques and treatments.