Ashley Fuller
Ely,MN
Summary
Dynamic bartender with a proven track record at Fishtales Tavern, excelling in customer service and cocktail crafting. Recognized for enhancing guest experiences and efficiently managing high-volume service. Strong multitasking abilities and a commitment to cleanliness ensure a welcoming atmosphere, while adept cash handling skills contribute to accurate financial management.
The time I spent at the international wolf center, I started in the retail department. I worked my way to working in the office, and being on wolf care.
Overview
7
7
years of professional experience
Work History
Bartender
Samz
06.2025 - Current
- Prepared and served a variety of beverages following standard recipes.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Engaged with customers to provide recommendations and ensure satisfaction with services.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
Fishtales Tavern
02.2023 - 04.2025
- Crafted and served a diverse range of cocktails, enhancing customer satisfaction.
- Managed bar inventory efficiently, ensuring optimal stock levels and minimizing waste.
- Trained new bartenders on beverage preparation and customer service protocols.
- Collaborated with kitchen staff to coordinate drink orders during peak hours.
- Implemented cleaning procedures that maintained bar hygiene standards consistently.
- Resolved customer complaints effectively, fostering positive dining experiences.
- Monitored alcohol consumption to ensure compliance with licensing laws and policies.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
Office Assistant
International Wolf Center
09.2018 - 06.2022
- Assisted with administrative tasks, including filing, data entry, and document preparation.
- Managed inventory of office supplies and coordinated procurement efforts for essential materials.
- Maintained cleanliness and organization of office space to enhance productivity and workflow efficiency.
- Communicated with visitors and staff to provide information about programs and services offered.
- Collaborated with team members to streamline processes and improve office operations effectively.
- Developed and maintained filing systems to ensure easy access to important documents and records.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Purchased and maintained office supplies.
- Compiled and analyzed data to produce reports.
Education
High School Diploma -
Lanesboro Highschool
Lanesboro, MNSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Patience and tolerance
- Customer service expertise
- Cleanliness and hygiene
- Payment processing
- Handling difficult customers
- Memory retention
Timeline
Bartender
Samz
06.2025 - Current
Bartender
Fishtales Tavern
02.2023 - 04.2025
Office Assistant
International Wolf Center
09.2018 - 06.2022
High School Diploma -
Lanesboro Highschool