Ashley Furegno

As the Lead Dental Assistant, I:

• Assisted the dentist during procedures by preparing instruments, sterilizing equipment, and ensuring patient comfort.
• Implemented an effective inventory management system to track and reorder dental supplies.
• Performed digital radiography for accurate diagnosis.
• Maintained strict adherence to infection control guidelines, ensuring a safe environment for patients and staff.
• Prepared treatment rooms before each procedure, ensuring all necessary instruments and materials were readily available.
• Provided oral hygiene and procedural-based aftercare instructions to patients post-treatment to promote optimal oral health care practices at home.
• Collaborated with the front desk staff to ensure smooth patient flow throughout the office.
• Assisted in taking impressions for various dental prosthetics, such as crowns, bridges, and dentures.
• Managed patient records accurately using electronic health records systems.
• Educated patients about different treatment options based on their specific needs, and financial considerations.
• Ship, receive, and log laboratory cases.

As the sole owner of Maddie's Maids Housekeeping, I:

• Managed a team of 5 housekeepers, overseeing daily operations, and ensuring cleanliness and maintenance standards were met.
• Implemented training programs to enhance the skills and knowledge of the housekeeping staff, leading to improved performance and guest satisfaction.
• Maintained inventory control for cleaning supplies and equipment, optimizing stock levels while minimizing costs.
• Conducted regular inspections of clients' homes to ensure adherence to quality standards.
• Resolved client complaints promptly and effectively, taking appropriate corrective actions when necessary.
• Mentored new hires by providing guidance on job responsibilities, company policies, and safety procedures.
• Demonstrated strong leadership skills by fostering a positive work environment that promoted teamwork and employee morale.
• Developed comprehensive cleaning checklists tailored to different areas within the properties for consistent quality assurance.
• Closely monitored expenses relate to housekeeping operations, while maintaining high service standards.
• Educated staff on the proper handling of hazardous materials according to safety regulations.
• Developed and maintained a detailed cleaning schedule for all areas of the client's homes, ensuring consistent cleanliness throughout.
• Conducted regular meetings with housekeeping staff to communicate updates, address concerns, and foster open communication channels.

As Office Manager, I would manage daily office operations, including:

• Scheduling appointments, coordinating meetings, and handling correspondence.
• Implemented new software systems for project management, resulting in improved team collaboration and productivity.
• Maintained confidential employee records, ensuring compliance with privacy regulations.
• Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments.
• Oversaw inventory management, ensuring adequate supply levels while minimizing waste, and reducing costs.
• Developed standardized procedures for administrative tasks such as travel arrangements, expense reporting, and NECA meeting coordination.
• Provided training to new employees on company policies/procedures, as well as proper use of office equipment and software.
• Led a team of administrative staff members in achieving departmental goals through effective delegation of tasks.
• Developed and implemented employee recognition programs to boost morale and increase employee engagement.
• Managed the office budget, tracked expenses, collected/sent invoices, and identified areas for cost-saving measures.

As a Dental Assistant, I:

• Assisted the dentist during dental procedures, ensuring patient comfort and safety.
• Prepared treatment rooms for patient visits, sterilizing instruments, and setting up for procedures.
• Took and developed dental X-rays, ensuring high-quality images for accurate diagnosis.
• Performed basic laboratory tasks, such as pouring impressions and fabricating temporary crowns.
• Educated patients on proper oral hygiene techniques, and provided post-treatment care instructions.
• Manage the inventory of dental supplies, ordering new materials when needed to maintain adequate stock levels.
• Assisted in the administration of local anesthesia or nitrous oxide sedation, under the supervision of a dentist.
• Provided chairside assistance to the dentist during complex procedures such as root canals, extractions, sinus lifts, and dental implants.
• Maintained strict adherence to infection control protocols, including proper handling and disposal of hazardous materials.
• Collaborated with the front desk staff to ensure smooth patient flow and effective appointment scheduling.
• Supported patients with special needs or anxiety by creating a calm and reassuring environment in the dental office.
• Instructed patients on post-operative care following procedures.
• Collaborated with insurance companies to process claims effectively, while maximizing reimbursement rates.
• Maintained confidentiality of patient information according to HIPAA regulations.
• Assisted in the adjustment of dental prosthetics, such as dentures or partials.
• Assisted in the implementation of infection control protocols, ensuring compliance with OSHA guidelines.
• Maintained a clean and organized work environment, including sterilization of instruments and disinfection of surfaces.
• Updated patient medical histories regularly to reflect any changes or updates provided by the patients themselves.