Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Gaddis

Burlington,WA

Summary

Dynamic technician with a proven track record at The Skagit Casino Resort, excelling in troubleshooting and repair of gaming machines. Recognized for exceptional customer service and attention to detail, I enhanced operational efficiency and ensured compliance with regulatory standards, contributing to a seamless gaming experience for patrons.

Overview

11
11
years of professional experience

Work History

Technician

The Skagit Casino Resort
06.2014 - Current
  • Repairing gaming machines and ensured proper functionality for customer satisfaction.
  • Conducted routine maintenance on equipment to prevent malfunctions and downtime.
  • Assisted in training new staff on operational procedures.
  • Assisted in training new staff on operational procedures and safety protocols.
  • Ensured compliance with regulatory standards and internal policies during operations.
  • Resolved customer inquiries and provided technical support for game-related issues.
  • Collaborated with team members to improve service delivery and operational efficiency.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.

Education

High School Diploma -

Lopez High School
Lopez Island, WA

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Power Tools and Equipment
  • Troubleshooting
  • Installation and repair
  • Maintenance and repairs
  • Quality control

Timeline

Technician

The Skagit Casino Resort
06.2014 - Current

High School Diploma -

Lopez High School

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Ashley Gaddis