Ashley Gallo
Moreno Valley,CA
Summary
Driven Legal Assistant with 5 years of experience in civil law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in civil law. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with a strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information.
Overview
5
5
years of professional experience
Work History
Paralegal
David H. Ricks & Associates
06.2023 - Current
- Strengthened attorney-client relationships with excellent customer service during intake interviews and ongoing communications.
- Streamlined the discovery process for quicker resolution of cases by meticulously organizing and reviewing medical records.
- Expedited negotiations with insurance adjusters for fair compensation, leading to higher client satisfaction rates.
- Developed strong relationships with medical providers, streamlining record requests and expediting treatment information for cases.
- Communicated pertinent information to clients via phone, email, and mail.
- Contacted clients to schedule appointments and discuss progress of cases.
Case Manager
First Law Group
02.2021 - 06.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Legal Assistant
Irusso & Dagher Law Firm
07.2019 - 04.2021
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
Skills
- Legal Research
- Proficient in MS Office
- Case Management
- Client Communication
- Organizational Skills
- Relationship Building
- Case analysis
- Legal writing
- Document Preparation
- Calendar Management
- Microsoft Office
- Case Summaries
- Legal Documentation
- Customer Service
- Conflict Resolution
- Appointment Scheduling
- Legal Correspondence
- Report Writing
- LexisNexis
Languages
English
Spanish
References:
- Nicholas F. Dagher, ESQ., SBN: 275776 - (626)590-4717 (former boss at Irusso & Dagher Law Firm)
- Maritza Cormalis - (626)506-8231 (former supervisor at First Law Group)
Timeline
Paralegal
David H. Ricks & Associates
06.2023 - Current
Case Manager
First Law Group
02.2021 - 06.2023
Legal Assistant
Irusso & Dagher Law Firm
07.2019 - 04.2021