Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Gardner

Stonewall,LA

Summary

Accomplished Childcare Provider and Loan Officer with a proven track record in child supervision and client relations, honed at Chelsea Mitchell and Family Dollar. Demonstrates exceptional patience, empathy, and database management skills, enhancing customer satisfaction and streamlining loan processing. Achieved significant improvements in efficiency and customer service standards, showcasing a strong relationship with experience in providing quality care to children of all ages. Skilled in creating age-appropriate activities to encourage physical, emotional and social development. Enjoys developing positive relationships with children and families. Experienced Loan Officer adept at assessing customer needs, providing suitable products and guiding customers through loan process. Handles complex financial transactions using in-depth knowledge of loan products, services and lending regulations. Develops strong customer relationships by providing excellent service. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

14
14
years of professional experience

Work History

Childcare Provider

Chelsea Mitchell
08.2021 - Current
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
  • Facilitated learning through play, stories and outdoor activities for successful child outcomes.
  • Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
  • Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
  • Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.

Cashier

Longwood General Store
01.2019 - 01.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Cashier

Kickapoo Corner
04.2017 - 01.2019
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

Paycheck Loans

Loan Officer
09.2015 - 01.2017

Evaluate and authorize the approval 0f personal payday loans.

  • Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
  • Maintained strict confidentiality of bank records and client information.
  • Compiled database of loan applicants' credit histories, financial statements and other financial information.
  • Meticulously reviewed applicant documentation, ensuring accuracy and completeness prior to submission for underwriting approval.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Ensured compliance with all federal and state regulations throughout the loan origination process.
  • Conducted thorough credit analysis to minimize risk exposure for the financial institution.
  • Developed and implemented marketing campaigns to attract new customers.
  • Improved loan processing efficiency by streamlining application procedures and documentation requirements.
  • Cultivated lasting relationships with satisfied clients that led to repeat business as well as referrals from friends or family members.
  • Monitored performance of existing loan portfolios to identify and address any issues.
  • Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
  • Collaborated with other departments to promptly process loan applications.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Developed and maintained relationships with customers, lenders and other third parties.

Cashier

Family Dollar
01.2011 - 01.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Education

BPCC
Bossier City, LA

High School Diploma -

Bossier High School
Bossier City, LA
08.2000

Skills

  • Patience and Empathy
  • Child Supervision
  • CPR training
  • Childcare
  • Positive Reinforcement
  • Documentation Review
  • Relationship building and management
  • Database Management
  • Client Relations
  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Time management skills
  • Cash Management
  • Payment Processing
  • Product restocking

Timeline

Childcare Provider

Chelsea Mitchell
08.2021 - Current

Cashier

Longwood General Store
01.2019 - 01.2021

Cashier

Kickapoo Corner
04.2017 - 01.2019

Paycheck Loans

Loan Officer
09.2015 - 01.2017

Cashier

Family Dollar
01.2011 - 01.2015

BPCC

High School Diploma -

Bossier High School
Ashley Gardner